Amit Gore ITIL V3,Service Operation Certified

Experience

• 

  TATA Communications Ltd. (VSNL)

  Dec 2005 - Mar 2007

  Executive

  Responsible for integration; monitoring and trouble-shooting of faults in Transport for centralized mumbai NOC.•Network Operation and Maintenance.•Carrying out Major Network planned event.

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  TTML

  Apr 2007 - Jan 2009

  Network Engineer

  Responsible for integration; monitoring and trouble-shooting of faults in Transport and DLC equipment.•Network Operation and Maintenance.•Carrying out Major Network planned event.•Plan and implement DCN plan for network management•Network optimization

• 

  Reliance Communications

  Feb 2009 - Feb 2010

  Deputy Manager

  Responsible for All India Corporate Customer circuit planning, provisioning & testing of enterprise customer links.

• 

  Vodafone India

  Feb 2010 - Nov 2014

  • RFP evaluation and deployment• Managing Network Operations and Maintenance activities.• Network and bandwidth planning.• Feasibility and Engineering.• Service Delivery and Assurance• Solution designing for enterprise customer Responsible for Network Planing and vendor evaluation.

  • Deputy Manager-Network operation and Planing

    Jul 2013 - Nov 2014

  • Assistant Manager - Network Operations

    Feb 2010 - Jun 2013
• 

  Infosys

  Nov 2014 - now

  Working with Business Team to understand the client requirement, process and help them to respond to client RFP/RequirementManaging Project Transition including Knowledge Acquisition, Knowledge Transfer and Parallel Run.Acquiring team at offshore for the project and mapping of skill set in accordance with the requirements.Training Resource for the projectIncident Management of the process based on ITIL framework.Work on escalations and complex issues and document to solution for future reference.Identify constraints of the project and propose an appropriate solution on the same to client. Show less

  • Senior Project Manager

    Jan 2023 - now

  • Project Manager

    Apr 2021 - Apr 2024

  • Senior Consultant

    Nov 2014 - Jun 2021