Preetesh Joshi

Experience

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  LTI - Larsen & Toubro Infotech

  Aug 2005 - Aug 2007

  Software Application Developer

  Started Professional career in Larsen and Toubro Infotech as a Software Application Developer. Worked Primarily as a Mainframe Developer for US based Insurance Client "Travelers". Primary responsibility was to Develop, Test and Deploy Data interface for Travelers' Claim Management and Health Care Network Enrolment Web User interfaces

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  Amdocs

  Sept 2007 - Feb 2010

  Senior Subject Matter Expert

  Worked as Senior Subject Matter expert for Amdocs Development Center India in AT&T Managed Services vertical. Primary responsibility was to have in-depth understanding of AT&T's Customer Care and Billing Management and Carrier Access Billing Systems. In this role implemented the enhancement and Changes to core AT&T CRM and Billing framework as per new Federal Regulations and telecom trends. Also provided Code fix for critical Production outages with spot testing and emergency deployment.

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  Tata Consultancy Services

  Mar 2010 - Dec 2022

  Overseeing a large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders. Core responsibilities included Client Relationship Management, Transformation Management, Business Communication Management, Operation Management, Risk Analysis and mitigation, Delivery Management, Capacity Planning, and People Management.Responsible for managing multiple Strategic initiatives in the Identity Governance and Administration (IGA) space like Segregation of Duties (SOD), implementation of Third-party Risk Assessment framework, and Authentication control effectiveness. Served as a leader for different Scrum-based Agile teams with a goal to apply appropriate Access Controls and strategies, to minimize the risk exposure to the firm. Handled Delivery Management, Governance, Executive reporting on defined KRIs/KPIs, People Management, BAU operations management (Technical Support and BAU provisioning), and Capacity Planning for these initiatives. The primary point of contact for internal and external audits to meet various compliance requirements. Show less Responsible for governing a large Production management and Operational Support team, with team members across multiple geographies with a goal to provide Infrastructure and Application-level support (L1-L2-L3) for Front-office, Back-office, and middle-office operations for Investment Management applications.Handled Services and Operations Management, Contract Governance, Operational governance and SLA/OLA Executive reporting, People Management, and Capacity Planning. Responsible for driving Transformation initiatives like Infrastructure Hygiene, Robotic Process Automation (RPA), and ITIL (Information Technology Infrastructure Libraries) process improvements, Service level compliance, knowledge Management, internal and external audits, and managing critical BCP/DR events. Show less Led the initiative as Technology leader for the Mainframe platform to secure Personally Identifiable Information (PII) in Non-Production environments by masking or obfuscating client-sensitive data. Responsible for automating the entire Data masking process to reduce the turnaround time for obfuscated Data in non-production environments and maintain the data integrity to make it consumable after data masking.Primary responsibilities included Defining the responsibilities, duties, and roles of each team member. Coordinating, planning and executing project. Drive the team to achieve targets for the project deadlines and deliverables. Coordinate with the onsite and offshore team on a timely basis. Studying the entire data masking processes, and identifying areas for improvements. Understand business processes and formalize areas of improvement to enable better functioning of these processes. Identify priorities of the deliverables, consult with the client and also manage the schedule of the milestones which need to be delivered. Keep track of proper work allocation and 100% resource utilization to minimize loss of hours. Assigning the work from functional & technical perspectives. Produce the status reports and Review the status of the project with the management team, conduct meetings, and solve any roadblocks in the projects. Training and Mentoring of team members Show less

  • Delivery Manager (Cyber, Data, Resiliency and Risk)

    Sept 2018 - Dec 2022

  • Service Delivery Manager (Investment Management- Global Production Management)

    Apr 2014 - Aug 2018

  • Project Leader (Wealth management- Data Services)

    Mar 2010 - Mar 2014
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  Intact

  Dec 2022 - Feb 2024

  Directeur, Privileged Access Management

  Led a Scrum-based Agile team for the Strategical adoption and Governance of PAM Solutions for Privileged Accounts/Privileged Access and enforcement of the principle of Least Privileges across On-Prem/Cloud Infrastructure, Applications, and Endpoint devices. Responsible for effective utilization of PAM Budget, product selection, creation of a multi-year roadmap for PAM Vision and Strategies, collaboration with stakeholders, Vendor management, PAM operations management (Technical Support and BAU provisioning), Governance, defining PAM KRIs/KPIs, Executive reporting, people management, and capacity planning.Responsible for internal and external audits specific to PAM and third-party engagements to meet various compliance programs and security best practices. Show less

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  Bank of America

  Feb 2024 - now

  Manager, Identity and Access Management