Rebecca Ford

Experience

• 

  Opportunity Housing Trust

  Nov 1994 - Jun 2007

  Support Service Area Manager
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  New Directions Care and Support

  Jul 2007 - now

  Head of Department

  New Directions Care and Support is a large domiciliary and community support service for adults and children in South Wales. As the Head of the Department and the registered manager; my responsibility ranges from policy development and implementation; quality assurance in all areas of service delivery; staff management and development; financial and business planning and all areas of CSSIW regulatory requirement.

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  ND Care and Support

  Aug 2015 - now

  Director of Care and Support

  Responsible for the operational and strategic management of the business whilst observing the legal framework surrounding the care and support business in the UK.Providing strategic leadership with a unified approach and shared ownership of the overall direction and issues affecting the organisation as a whole.Professional responsibility and accountability for the effectiveness, viability and profitability of the business.Provide contract management support to the team of registered managersPlanning and service delivery across a range of care servicesQuality and compliance of regulated services.Market development.Oversight and governance of changes to the delivery of services in response to changing legislation, quality and performance requirements Show less