Arnaud Delayen

Experience

• 

  Ameriprise Financial Services, Inc.

  Jun 2007 - Dec 2007

  Business Analyst

  - Gestion de portefeuille (401k, Assurance vie...)- Option d'analyse et de planification- Recommandation de placements financiers

• 

  IBM

  Jan 2008 - Sept 2012

  Implemented large scale ERP’s for Head Offices (Clients: BNP Investment Partner, CMA-CGM, ANL Melbourne) + Full Project (Inception to roll-out) + Assigned roles and responsibilities in the team + Built timelines for project and reviewed planning with clients + Requirements gathering, Process Mapping, Functional specifications + Prepared dashboards for the steering committees + Migration scripts, data loaders, and users training Implemented large scale ERP’s for Head Offices (Clients: CMA Systems, CNC Taiwan) + Workshops with the client, Process Mapping + Functional specifications + Designed conceptual models + Prepared plans and tests + Ran acceptance test phase and tracked bugs

  • Senior Consultant

    Jun 2010 - Sept 2012

  • Consultant

    Jan 2008 - Sept 2010
• 

  Tinubu Square

  Oct 2012 - Sept 2014

  Project Manager

  Managed and implemented Cloud web-solution for Insurers & Brokers using Agile Methodology (Clients: QBE Insurance, AON, ACE, SBI & EDC). + Full SDLC (pre-sale to delivery & support) in Agile Environment. + Defined objectives and goals with the client + Requirements gathering, Workflows, Process Mapping, Proofs-of-concepts + Wire-framing, user experience and mid-technical specifications working closely with IT developers and clients + Project Management (resource allocation, budget forecasting, roadmap, steering committees, Agile Sprints) + Account Management (Invoicing, New features) & New Business Opportunities + Support, User training Show less

• 

  SuperChoice Services

  Oct 2014 - Jun 2015

  Project Manager

  Managed and implemented Cloud e-Commerce solution for the superannuation industry (Clients: Suncorp, Equity Trustees, KPMG, TAL, Perpetual).+ Delivered multiple projects at the same time for multiple clients (~150k each)+ Managed client relationship+ Directed developers, business analysts, designers and testers in AGILE environment+ Gathered client’s requirements and recommended solutions and strategy / process improvements

• 

  Link Group (LNK)

  Jul 2015 - Dec 2017

  Digital Project Manager

  - Delivered Cbus Employer App voted App of the Year (2017) by Financial Standard’s Marketing, Advertising & Sales Excellence (MAX) Awards.- Delivered Member Online GESB Superannuation site. First site to achieve 100% level AA Accessibility Conformance by independent auditor Media Access Australia.+ Managing key client Innovation Products and Transition projects (Clients: MTAA, HESTA, AustSafe, AVSuper, HostPlus, Cbus, GESB…)+ Delivered multiple .NET / RESTful APIs / greenfield Mobile App (iOS / Android) commerce projects at the same time for multiple clients as well as new internal features (from $500k to $2M per project)+ Product Strategy and Client Change Management+ Day to day governance, risk and issues management, mitigation and resolution+ Management and coordination of cross-functional team, in-house, offshore and third-parties (~30) / daily Scrum including Architects, DevOps, BA, UX and Testers in mix Agile / Waterfall environment including outsourced development team. + Management of stakeholders and production campaigns+ Account Management – Digital Change Management+ Requirements, Scoping, Budgets, Profitability, Planning, Process Improvements+ Release Management, Governance, Infrastructure Show less

• 

  Fenergo

  Jan 2018 - Jun 2021

  Project Manager APAC

  FinTech / RiskTech

• 

  FFW

  Sept 2021 - May 2024

  • Delivery Director

    Jan 2023 - May 2024

  • Program Manager

    Sept 2021 - Jan 2023
• 

  JAKALA

  May 2024 - now

  Delivery Director