Koen Buisman

Experience

• 

  ABN AMRO Bank N.V.

  May 2007 - Aug 2007

  Intern Bachelor thesis - Industrial Engineering and Management

  Wrote chapters for the application for the Indian Quality prize IMCRBNQA – subject: Strategy, Leadership & customer and market focus. ACES was top 5 of the newcomers in the quality prize.

• 

  ING

  Apr 2008 - Feb 2009

  Intern Master thesis - Business Administration

  -Developed and tested an instrument for service quality for the HR service center.-Research: "Identify the main quality items in the HR shared service center (SSC), development of a tool to measure the quality of the HR SSC and recommendations to improve the quality of the HR SSC."

• 

  Air France Industries KLM Engineering & Maintenance

  Apr 2009 - Nov 2009

  Intern Master thesis - Psychology

  -Researched leadership and conflict: Understanding the effect of leadership styles in conflict-situations on employee satisfaction."-PMO in leadership development program for 240 middle managers.-Chairman of the KLM Intern Network

• 

  Nederlandse Spoorwegen

  Jan 2010 - Aug 2017

  Objective: improved reliability in case of incidents (79%-85%). 14 FTE, 3M Budget-Created new logistical concept, -Created Prioritization framework for distribution of infra-capacity, based on cross rail-way sector alignment (30+ parties involved)-Set-up department (8FTE): design, and maintain contingency plans-Supported cultural shift from negotiation to conscious decisiveness (in 2 companies +1500 FTE). -Lead of process improvement team (3FTE): improvement of re-scheduling process-Project manager (work-package): organization design of the rescheduling departments. -Team lead: 21 FTE: Improved service quality and employability -Interim Regional Manager (AMSO): 220 FTE (6 months): reduced absenteeism, increased service quality -Project Manager: integrated management office and employee-chill-area. Relationship and cooperation between Employees and management improved.

  • Sr. Projectmanager

    Apr 2014 - Aug 2017

  • Business Consultant

    Apr 2012 - Apr 2014

  • Operations Manager

    Jan 2010 - Mar 2012
• 

  Ultimaker

  Sept 2017 - May 2022

  Ultimaker Program Management: • Chair of Ultimaker Program Board: 14 parallel strategic projects. resp 5-50 FTE per project• Lead of Program Office: create flow in project execution, grow leadership and improve standardsManagement System: • Design management system: created and improved formula, automated management system. • Lead Ultimaker: Strategy Deployment monthly review and improvementProgram lead of strategic programsStrategic role, reporting directly to the CEO. Show less Lead of cross functional teams that realizes total solutions: • 10+ Market launches per year. Projects range from 5 to 30 FTE.• From initial proposition to market launch and phase-out. The total solution covers Printers, Materials, Software and Services. These teams consist of PM, R&D, Manufacturing, Finance, Marketing and commerce.Set-up project management capability and product life cycle management: program board, cross-functional teams, iterative/agile way of working combined with stage gates. And lead cross-organizational improvements that fit the transition from a start-up to a scale-up.Create culture: creating psychological safety and raising the bar, learning and performing organization Show less

  • SVP Program Management and Strategy Execution

    Mar 2021 - May 2022

  • SVP Printers and Peripherals

    May 2020 - Mar 2021

  • Director of Program Management

    Sept 2017 - May 2020
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  Sustainer

  Nov 2022 - now

  COO

  Lead Growth and Lead Operations