Shivangi Talwar

Shivangi Talwar

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location of Shivangi TalwarGurugram, Haryana, India

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  • Timeline

  • About me

    Senior Executive- Human Resource at Interactive Avenues - IPG-Mediabrands

  • Education

    • Amity University Noida

      2019 - 2021
      Master of Business Administration - MBA Biotechnology Management
    • Kurukshetra University

      2016 - 2019
      BSc - Bachelor of Science Biotechnology
  • Experience

    • Conscript

      Apr 2020 - May 2020

      1. Found talent for reputed organisations.2. Personally contacted potential candidates and uploaded their resumes at clients end.3. Assessed potential applicants for their relevant knowledge, experience, training, skills, aptitudes, and soft skills.4. Learned basics of HR, Resume Screening, Data Validation, Job Description, Sourcing, Interviewing, Corporate Recruitment

      • Corporate Recruiter Inten

        May 2020 - May 2020
      • Recruitment and Staffing Intern

        Apr 2020 - Apr 2020
    • FILMYLOOP

      Apr 2020 - Apr 2020
      Content Writer
    • BuziBrAIns

      May 2020 - May 2020
      Corporate Recruiter Intern

      1. Co-ordinated with all the candidates for the academic and non-academic training programs.2. Approached people for recruitment and training programs

    • Zimyo

      Jul 2021 - Jan 2022
      Customer Success Executive

      1. Managed and collaborated with Engineering, Marketing, Sales and Support team to ensure proper handling of customer service issues.2. Identified and monitored churn risk and worked cross- functionally to address and eliminate risk.3. Served as day to day point of contact for 20+ customers and handled all their daily service calls including escalated issues. 4. Worked closely with product team to provide input on roadmap priorities.5. Analyzed the customers data and helped them discover aspects of the products that are most beneficial to them.6. As a techno-functional consultant assisted and trained customers and their HR to implement their process and help them to resolve their support queries.7. Became the trusted partner of the customer on use-case and product functionality.8. Encouraged customer advocacy through internal NPS surveys, external reviews, case studies, testimonials and referrals. Show less

    • Interactive Avenues

      Jan 2022 - Nov 2023
      • Senior Executive Human Resources

        May 2023 - Nov 2023
      • Human Resources Executive

        Jan 2022 - May 2023
  • Licenses & Certifications

    • World Milk Day Quiz

      Vivekananda College of Arts and Sciences for Women
      May 2020
    • Charitable Fundraiser

      Humanity Welfare Council
      Apr 2020
    • Digital Marketing

      Humanity Welfare Council
      Apr 2020
    • Team member of Project Srishtipath

      Humanity Welfare Council
      Apr 2020
    • Participated in Webinar on “Enterpreneurship Opportunities in Mushroom Farming”

      CAREER POINT UNIVERSITY, HAMIRPUR
      Jun 2020
    • Participated in the Webinar “Vocal for Local-Innovation & Local-Startup Entrepreneurship”

      CAREER POINT UNIVERSITY, HAMIRPUR
      Jun 2020
    • Certified Business Development

      Unschool
      Apr 2020
    • Kurukshetra University

      Kurukshetra University
    • Participated in the Webinar on “Genome-wide changes under microgravity”

      Central University of Himachal Pradesh
      May 2020
  • Volunteer Experience

    • Fundraiser

      Issued by Muskurahat Foundation on Apr 2020
      Muskurahat FoundationAssociated with Shivangi Talwar
    • Fundraiser

      Issued by Humanity Welfare Council on Apr 2020
      Humanity Welfare CouncilAssociated with Shivangi Talwar