Shivangi Talwar

Experience

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  Conscript

  Apr 2020 - May 2020

  1. Found talent for reputed organisations.2. Personally contacted potential candidates and uploaded their resumes at clients end.3. Assessed potential applicants for their relevant knowledge, experience, training, skills, aptitudes, and soft skills.4. Learned basics of HR, Resume Screening, Data Validation, Job Description, Sourcing, Interviewing, Corporate Recruitment

  • Corporate Recruiter Inten

    May 2020 - May 2020

  • Recruitment and Staffing Intern

    Apr 2020 - Apr 2020
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  FILMYLOOP

  Apr 2020 - Apr 2020

  Content Writer
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  BuziBrAIns

  May 2020 - May 2020

  Corporate Recruiter Intern

  1. Co-ordinated with all the candidates for the academic and non-academic training programs.2. Approached people for recruitment and training programs

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  Zimyo

  Jul 2021 - Jan 2022

  Customer Success Executive

  1. Managed and collaborated with Engineering, Marketing, Sales and Support team to ensure proper handling of customer service issues.2. Identified and monitored churn risk and worked cross- functionally to address and eliminate risk.3. Served as day to day point of contact for 20+ customers and handled all their daily service calls including escalated issues. 4. Worked closely with product team to provide input on roadmap priorities.5. Analyzed the customers data and helped them discover aspects of the products that are most beneficial to them.6. As a techno-functional consultant assisted and trained customers and their HR to implement their process and help them to resolve their support queries.7. Became the trusted partner of the customer on use-case and product functionality.8. Encouraged customer advocacy through internal NPS surveys, external reviews, case studies, testimonials and referrals. Show less

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  Interactive Avenues

  Jan 2022 - Nov 2023

  • Senior Executive Human Resources

    May 2023 - Nov 2023

  • Human Resources Executive

    Jan 2022 - May 2023