Terence Grose

Experience

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  U.S. Coast Guard

  Jun 1993 - Jun 1997

  Boatswain Mate

  Supported search and rescue operations, contributing to high-stakes missions and team coordination for successful outcomes.

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  Plasmon

  Jun 1997 - Feb 1999

  Product Support Engineer

  Provided technical support and troubleshooting for Plasmon’s storage solutions, ensuring client satisfaction through efficient service.

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  UUNET

  Mar 1999 - Mar 2000

  Telecom Technician

  Supported telecommunication systems and ensured service delivery by maintaining and troubleshooting telecom networks.

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  Time Warner Cable

  Sept 1999 - Sept 2012

  Manager of Network Operations

  Time Warner Cable, now Spectrum, was a major U.S. telecommunications provider, offering internet, cable TV, and VoIP services. It played a key role in broadband innovation and national network expansion.My contributions include:• Managed budgets, vendor relationships, and project priorities, ensuring on-time and within-budget completion.• Spearheaded the conversion of a regional data center into a national hub, enhancing data, video, and voice services across the country.• Developed and led a team of network engineers, equipping them with tools and training to exceed performance targets.• Delivered key projects such as IPTV trials, network core redesigns, and a DWDM solution, resulting in a 50% reduction in operating costs.prioritized and deadlines met• Converted Regional Data Center into a Nation Center. This provided Voice Video and Data Services to Half the Country.• Developed and managed a highly technical Engineering staff (Associate - Senior Network Engineers)• Ensure that employees are trained and equipped with the tools to perform their jobs successfully.• Successful projects managed include IPTV Trial, Ipad application, DWDM and Core Redesign.• Designed and Managed a DWDM solution that brought N+1+1 redundancy while cutting circuit operating costs by 50% Show less

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  Modcomp

  Sept 2012 - Oct 2013

  Cisco Network Engineer

  50% Pre-Sales support to include:for Routing and Switching Technologies specialize in the following technologiesNexus, Data Center, Catalyst, ASR, AND ISR product lines. This include designing and Migration strategy.50% Post Sales support to include:Implementation, Migrations, Troubleshooting major networks, and Training.Post Sales includes Cisco as well as Juniper implementations dealing with Data Center, and Route Switch Technologies.

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  Cisco

  Oct 2013 - Apr 2014

  Network Consultant (Contractor)

  - Redesign Enterprise Data Center for optimization and high availibility involving NEXUS 7K, 5K and 2K- Configuration and support of network equipment and customer specific solutions- Provide leadership during major network incidents and ensure that service is restored as quickly as possible- Provide high-level technical support for data network systems, create and maintain network documentation- Build and support Enterprise Data Center comprised of Cisco core including NXOS, IOS, IOSXR Show less

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  AOS

  Apr 2014 - Aug 2015

  Cisco Systems Engineer Consultant

  Alexander Open Systems offers IT solutions, focusing on Cisco networking and cloud services. They deliver scalable and secure IT infrastructure tailored to large enterprises' needs.My contributions include:• Implemented and troubleshot Cisco Nexus and Catalyst Data Center solutions.• Provided training and post-sales support to optimize customer network designs.• Reviewed statements of work, bills of materials, and project proposals.

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  Silver Peak

  Aug 2015 - Dec 2022

  Sales Engineer Manager

  Silver Peak, now part of HPE/Aruba, specializes in SD-WAN solutions, optimizing network performance, cloud connectivity, and security for enterprises, streamlining their digital transformation.My contributions include:• Led pre-sales system engineers across 4 U.S. regions, specializing in SD-WAN, WAN optimization, security, and cloud solutions.• Built high-performing teams, reaching 100% attainment in 2 years.• Successfully retooled underperforming teams, bringing them into the top 3 in 2 years.• Received "Sales Team of the Year (FY 2016), “Global Sales Team of the Year” (FY 2017) and “Global Sales Engineer Leader of the Year” (FY 2018). Show less

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  Nokia

  Jan 2023 - now

  Major Accounts Sales Manager

  Nokia is a global technology leader providing telecommunications infrastructure, optical, IP, wireless, and cloud solutions. It drives innovation across industries to enhance connectivity and digital transformation.My contributions include:• Manage sales of Optical, IP, Cloud, Wireless, and other products to Major Accounts.• Expertise in lead generation, cross-functional team management, contract management, and sales funnel optimization.• Develop statements of work to meet client requirements and organizational goals.• Extensive travel and Salesforce utilization for pipeline management and sales tracking. Show less