Jason Ellerbe, MBA

Experience

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  Cumberland County Schools

  Dec 2002 - Aug 2009

  Teacher Assistant

  Discuss assigned duties with classroom teachers in order to coordinate instructional efforts. Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.Tutor and assist children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers. Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.Conduct demonstrations to teach such skills as sports, dancing, and handicrafts. Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students. Distribute tests and homework assignments, and collect them when they are completed.Enforce administration policies and rules governing students. Grade homework and tests, and compute and record results, using answer sheets or electronic marking devices. Instruct and monitor students in the use and care of equipment and materials, in order to prevent injuries and damage. Show less

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  BB&T

  Nov 2009 - Dec 2017

  Special asset adjuster

  Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives (e.g., minimum calls per day, contact percentage, promises/calls ratio, and promises kept). Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally. Determine cause of delinquency and best course of action to assist delinquent customer, including initiating extensions, reages, payment plans, and referrals to Loss Mitigation and other programs, if applicable and in accordance with established guidelines. Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, and “scratch pad” entries in the collection system. Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable. Order updated credit bureau report or initiate skip tracing process in accordance with established standards. Review files from Loan Services in accordance with established standards, if applicable.Communicate regularly with Collections Supervisor on status of problem accounts in accordance with established standards. Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures. Ensure that appropriate letters are sent to debtors. Process customers’ payments through electronic draft, if applicable.Process account maintenance transactions according to established guidelin Show less

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  MyComputerCareer

  May 2018 - Sept 2021

  Provides financial aid assistance to prospective and enrolled students.Supports the Financial Aid Director and Financial Aid Counselor in maintaining Financial Aid Programs and compliance.Assist Veterans in the completion of the VA Benefits ApplicationEnsure compliance and confidentiality with all federal, state, and internal policies and proceduresProvides clerical support to both the Financial Aid Counselor and the Financial Aid Director.Counsel perspective students on financial aid eligibility and payment optionsWorks closely with other Financial Aid Planners and staff all working toward departmental goals.Performs other duties as assigned.Answers questions, inquiries or requests from students and parents in person or in writing regarding financial aid programs and eligibility.Performs other miscellaneous duties as assigned. Show less

  • Financial Aid Counselor

    Jul 2020 - Sept 2021

  • Senior Financial Planner

    May 2018 - Jul 2020
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  Cape Fear Valley Health

  Feb 2022 - now

  • Financial Counselor

    Dec 2022 - now

  • Scheduler

    Feb 2022 - Dec 2022