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Ryan Langley

Ryan Langley

Followers of Ryan Langley977 followers
location of Ryan LangleyCork, County Cork, Ireland

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  • Timeline

  • About me

    Customer Experience Manager EMEA, APAC & India at RCI

  • Education

    • Brooke Weston CTC

      1993 - 2000

  • Experience

    • RCI

      Jul 2000 - now

      Full responsibility to lead customer experience strategy to enhance performance aligned to training, quality, sales execution, engagement and operational efficiency within EMEA, APAC & India.

      • Customer Experience Manager EMEA, APAC & India

        Jul 2021 - now

      • Customer Experience Manager EME

        May 2019 - Jul 2021

      • Contact Centre Quality Manager EME

        May 2014 - May 2019

      • Sales Team Leader Operations UK

        May 2006 - May 2014

      • Sales and Service Holiday Consultant

        Jul 2000 - May 2006

  • Licenses & Certifications

    • Strategic Planning

      FETAC (Further Education and Training Awards Council)
      Oct 2014