Joshua Mitchell

Experience

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  Ball State University

  May 2007 - Jul 2011

  Part-time = 30 hours per week.• Conducted survey related to disability (campus climate), summarized results• Coordinated testing accommodations for 140-160 students with disabilities (980 in fall, 670 in spring)• Developed and delivered training workshops for 125+ peer tutors and Supplemental Instruction leaders• Developed and delivered a training workshop on universal design applications for tutoring• Provided support for the Faculty Mentorship Program for students with disabilities• Managed the online tutor training via Blackboard• Maintained and co-developed resources for University College and Learning Center Web site• Updated/created print material for tutoring students with disabilities (brochure, handout) Show less Part-time = 20 hours per week (concurrent with Institutional Research Internship).• Maintained registration/payments for eight freshman transition programs with more than 400 registrants• Assisted with coordination of service-learning project for more than 90 participants/mentors• Assisted with coordination of transportation, activities, meals for more than 100 participants/staff• Analyzed and reported assessment survey results for prior year• Collaborated with campus partners in recreation services, student life, and academic departments Show less Part-time = 20 hours per week.• Assisted with hiring approximately 160 student service providers per semester• Assisted with managing more than $60,000 in fiscal payroll for student service providers• Researched, wrote, and managed content for department Web site and newsletter• Assisted with disability-related information sessions, presentations, and programming• Researched and assessed programs and procedures (career programs, emergency planning)• Analyzed and researched graduation rates as part of yearly office assessment• Created Web survey and analyzed results to assess student satisfaction• Participated in student accommodation meetings Show less Graduate Program Assistant - Marketing/Patron Services, January 2009-May 2009 Undergraduate Program Assistant - Marketing/Patron Services, May 2007-December 2008Averaged 20-30 hours per week. 40 hours during summer and breaks.• Managed $30,000-$50,000 budget for payroll and marketing expenses for department and partners• Increased productivity, efficiency despite ~10% budget reduction by reallocation, strategic hiring• Hired, managed, and trained 10-15 marketing and patron services staff members• Planned, designed, and proofed promotional material (print, Web, video)• Collaborated with departments and organizations to identify and meet graphic needs• Implemented new style guide and design standards; launched redesigned Web site and logo• Led project that increased Web traffic 86% to 124,508 in 2008-2009 from 66,970 in 2007-2008• Supervised production of commemorative DVD for Cardinal Kids Camp and graduate recruitment video Show less

  • Orientation Advisor, Academic Advising

    Jun 2011 - Jul 2011

  • Graduate Assistant, Learning Center

    Aug 2010 - May 2011

  • Graduate Assistant, Summer Bridge Programs

    May 2010 - Aug 2010

  • Institutional Research Intern

    May 2010 - Jul 2010

  • Graduate Assistant, Disability Services

    Aug 2009 - May 2010

  • Orientation Advisor, Academic Advising

    May 2009 - Jul 2009

  • Graduate Assistant, Fisher Institute for Health and Well-being

    May 2009 - Jul 2009

  • Graduate Teaching Assistant, Fisher Institute for Health and Well-being

    Jan 2009 - May 2009

  • Program Assistant, Recreation Services

    May 2007 - May 2009
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  Self-Employed

  Jan 2011 - May 2023

  Educational Consultant

  ACCOMPLISHMENT: Assisted 11 graduate students with theses, dissertations, manuscript preparation, CV, and teaching statement. Content areas included education, kinesiology, nursing, and hospitality management.DUTIES: Lead facilitation for organizational development (e.g., strategic planning). Provide editing services; writing, methods, and organization consultation; and recommendations to strengthen introduction, literature review, methodology (research design and methods), results, and discussion (summary, implications, and conclusions). Show less

• 

  Iowa State University

  Oct 2011 - Jul 2019

  *Contract concurrent with role as Project Manager and Co-PI, PSRI and GPIDUTIES: I joined the Office of Institutional Research as a Research Analyst on a special assignment for the Office of the Senior Vice President and Provost. I was responsible for requests and analyses related to the Campus Climate Survey for Learning, Living, and Working and the Collaborative on Academic Careers in Higher Education (COACHE) Surveys. I represented the Office of Institutional Research on university committees. Show less *Contract concurrent with role as Project Manager and Co-PI, PSRI and GPIACCOMPLISHMENT: Student course evaluations indicated I was an effective teacher (4+/5) who respects students (4.5+/5). DUTIES: Taught graduate-level research and evaluation courses for the School of Education (e.g., Basic Educational Statistics, Survey Research Methods); used Learning Management Systems (e.g., Canvas) to communicate with students in face-to-face, online, and hybrid classes; engaged students through demonstrations, hands-on application, and reflection; used a combination of formal and informal assessments along with direct and indirect measures to adapt my class to students learning and development; served on graduate student committees; participated on committees related to research and evaluation curriculum and outcomes alignment. Show less Advanced from Program Coordinator (2015-2016) to Assistant Scientist III (2017-2019)*Concurrently held special assignments for the Office of the Senior Vice President and ProvostACCOMPLISHMENTS: Secured more than $650,000 in research, assessment, and evaluation funding through contracts and grants; secured special assignments from the Provost; developed and led more than 16 educational development workshops for faculty and staff; promoted from project coordinator (program coordinator, 2015-2016) to project manager (assistant scientist III, 2017-2019); awarded NCLCA Learning Center Leadership Certification – Level 3; supervised development of custom macro that reduced reporting time by 52% while improving the accuracy and presentation of the report.DUTIES: Directed research and assessment projects, including financial and project oversight (project manager, co-PI) of two national survey projects—Personal and Social Responsibility Inventory (PSRI) and Global Perspective Inventory (GPI)—and a 3-year federal grant; generated project revenue to support growth and sustainability; collaborated with faculty, staff, and university leaders on institutional research and assessment studies that supported decision-making; supervised and mentored undergraduate (1-2 directly, 2-3 indirectly), graduate (2-3 directly, and 3-7 indirectly), postdoctoral (1 indirectly), and professional (1 directly) staff; navigated annual performance and human resource meetings; and served as a Qualtrics administrator. Show less *Contract concurrent with role as Project Manager and Co-PI, PSRI and GPIDUTIES: Consulted and collaborated with faculty across the university to promote the scholarship of teaching and learning; developed and led educational development initiatives focused on teaching, learning, research, and assessment; and assisted with assessment projects for the Center for Excellence in Learning and Teaching (CELT). The person in this role was historically a faculty associate director or faculty fellow in CELT. I filled the role on an interim basis as a special assignment for the Office of the Senior Vice President and Provost while the faculty associate director transitioned from associate director to interim director to director. Show less ACCOMPLISHMENTS: Supported 14% of the student body through 89,817 contact hours delivered by 600 peer tutors; achieved 100% match rate for Introduction to Classical Physics for the first time in 5-years; restructured tutoring services to align with national standards from the National College Learning Center Association (NCLCA), College Reading and Learning Association, and National Association for Developmental Education; awarded NCLCA Learning Center Leadership Certification – Level 2.DUTIES: Led all aspects of the university-wide undergraduate tutoring program, including recruitment, training, and evaluation of ~600 peer tutors; reviewed and revised program to align with national standards in learning assistance; supervised and mentored undergraduate (1 directly, 5 indirectly) and graduate (2-3 directly, 4 indirectly) staff. Show less Part-time = average 30 hours per week. Concurrent with Academic Coaching and Institutional Research roles.Accomplishments• Supervised the development of a custom macro that reduced reporting time by more than 90% while improving the accuracy and presentation of reports.Duties• Collected and analyzed annual campus climate data from the Personal and Social Responsibility Inventory• Co-conducted pilot study and factor analysis for Respect for Cultural Diversity scale• Aided in reporting for RISE projects including Teacher Education Program Predictor Reports• Prepared and managed surveys using Qualtrics, including School of Education program assessments• Supervised Web maintenance and development for RISE and PSRI sites• Co-coordinated the development of program evaluation proposal for Iowa school district Show less Part-time = 20 hours per week (concurrent with additional 10 hours per week with RISE.• Met individually (184 sessions Fall, 122 sessions Spring) with approximately 60 students• Conducted coaching program outcomes and satisfaction assessment• Co-presented to Writing and Media Center staff on strategies for working with students with disabilities• Formal assessment of coaching program published as a practice brief in a special issue of the Journal of Postsecondary Education and Disability Show less

  • Research Analyst

    Nov 2018 - Jul 2019

  • Associate Graduate Faculty

    Aug 2017 - Jul 2019

  • Project Manager

    Oct 2015 - Jul 2019

  • Program Manager, Scholarship of Teaching and Learning

    Aug 2017 - Jun 2018

  • Program Coordinator, Tutoring Services

    Oct 2014 - Sept 2015

  • Graduate Research Assistant, School of Education

    Aug 2011 - Sept 2014

  • Co-Facilitator

    Mar 2014 - May 2014

  • Academic Coach, Dean of Students Office

    Aug 2013 - May 2014

  • Graduate Research Assistant, Institutional Research

    Oct 2011 - Jul 2012
• 

  Carroll University

  Jul 2019 - Jul 2021

  *Contract concurrent with role as Director of Institutional ResearchACCOMPLISHMENT: Student reviews typically met or exceeded campus average; ensured 75% of my students received a 75% or better in the course. Student course evaluations indicated I was an effective teacher (4.5+/5) who respects students (4.5+/5). DUTIES: Taught undergraduate-level general education and social science courses (e.g., Global Perspectives Colloquium, Social Science Statistics, Lifespan Psychology); used Learning Management Systems (e.g., Canvas) to communicate with students in face-to-face, online, and hybrid classes; engaged students through demonstrations, hands-on application, and reflection; used a combination of formal and informal assessments along with direct and indirect measures to adapt my class to students learning and development. Show less ACCOMPLISHMENT: Developed COVID-19 Dashboard in PowerBI; developed and implemented the assessment of diversity, equity, and inclusion in collaboration with student affairs, which saved the university more than $90,000; established trusting relationship between institutional research and members of the campus community; consulted on holistic model for student support.DUTIES: Partnered with campus members to promote institutional effectiveness, data literacy, and decision making; collaborated with divisions of student affairs, academic affairs, enrollment, risk management, and finance and administration to enhance data collection, created interactive dashboards, and coordinated the university response for COVID-19; analyzed data and deliver reports on university data; supervised and mentored professional staff (2 directly); served as IPEDS keyholder and Qualtrics administrator; partnered with faculty director of assessment to identify and provide data for academic program review; partnered with Office of Sponsored Projects to write and review grants; represented Office of Institutional Research on university committees. Show less

  • Adjunct Faculty Member

    Sept 2019 - Jul 2021

  • Director of Institutional Research

    Jul 2019 - Jul 2021
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  Milwaukee School of Engineering

  Jul 2021 - now

  INITIATIVES: Leading a food service vendor transition to enhance the campus dining experience and foster a stronger sense of community. Co-leading the development and implementation of MSOE's Student Success and Experience Strategy with the Associate Vice President of Academic Retention and the Associate Vice President of Student Affairs. Serving as a representative on the Strategic Enrollment Planning Team to develop and review a Strategic Enrollment Plan aligned with MSOE's financial goals, enrollment strategies, and institutional priorities.ACCOMPLISHMENT: Led the implementation of an MSOE Residence Life Strategic Plan (e.g., mission, vision, values, goals, actions) to align with the University's goals. Supported HLC Accreditation efforts by contributing to assurance arguments and HLC discussions (e.g., Criterion 2 and Criterion 3). Conducted a space audit that identified 78 additional beds to support on-campus housing needs and increased revenue potential by more than $775,000 to support budget and operations.DUTIES: Lead the design and implementation of systems that promote effective campus living operations; oversee the training and development plans for Residence Life staff; support the development plans for student staff; oversee campus dining services; oversee summer housing operations for camps, conferences, and residents; serve as the Senior Housing Officer and a Campus Security Authority. Show less *Contract concurrent with role as Academic Assessment ResearcherACCOMPLISHMENT: Facilitating the development of an MSOE Residence Life Strategic Plan (e.g., mission, vision, values, goals, actions) to align with University goals. Facilitated the development of an MSOE Athletics Strategic Plan (e.g., mission, vision, values, goals, actions) to align with University and NCAA goals.DUTIES: Partner with student services and enrollment management leaders tp facilitate strategic planning efforts for (a) Athletics and (b) Residence Life. Show less ACCOMPLISHMENT: Completed CITI Program credential in Research Administration; Completed Diversity, Equity, Inclusion, and Belonging Ambassador program, Completed KEEN ICE 1.0 and 2.0.DUTIES: Serve as project manager and Co-PI for KEEN Framework and Entrepreneurial Mindset assessment grant funded by Kern Family Foundation; identify and share effective behaviors and assessments to support development of the entrepreneurial mindset; co-supervise research assistant and project consultants; support MSOE and CREATE Institute strategic planning and goals (e.g., educational development, institutional effectiveness, programming) through resource curation and university-wide collaboration. Show less

  • Dean of Residence Life

    May 2023 - now

  • Strategic Planning Facilitator

    May 2022 - Apr 2023

  • On-Call Hall Director

    Mar 2022 - Apr 2023

  • Academic Assessment Researcher

    Jul 2021 - Apr 2023