Paul Duggan

Experience

• 

  National and Provincial Building Society

  Sept 1988 - Aug 1997

  Manager

  Undertook various managerial positions within N&P. This included the successful initial set up of the credit card department and managing departments of up to 30 people

• 

  Abbey National

  Sept 1997 - Sept 2005

  Programme Manager

  Programme/project manager within the Retail Transformation Programme. Successfully managed numerous business transformation projects such as customer experience improvements, business consolidation and cost reduction initiatives.

• 

  Santander UK

  Aug 2005 - now

  Programme Manager

  Programme Manager responsible for regulated projects within Santander UK. I have delivered numerous complex / multi channelled programmes / projects always ensuring that the regulatory requirements are met and saving the company from multi million pounds regulatory fines/customer compensation