Piotr Michałowski

Piotr michałowski

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location of Piotr MichałowskiWarsaw, Mazowieckie, Poland
Phone number of Piotr Michałowski+91 xxxx xxxxx
Followers of Piotr Michałowski1000 followers
  • Timeline

    Dec 2005 - Oct 2011

    Head of the Individual Services Office

    Warta
    Warszawa, woj. mazowieckie, Polska
    Jul 2008 - Feb 2013

    Head of the Personal Computer Support Department / Head of the Individual Services Office

    Kredyt Bank
    Warszawa
    Current Company
    Mar 2013 - now

    IT Area Leader - Tribe Omnichannel

    Santander Bank Polska
    Warszawa/Poznań
  • About me

    IT Area Leader - Tribe Bancassurance - Santander Bank Polska

  • Education

    • The taduesz kościuszko secondary school in warsaw

      -
    • Warsaw information technology

      1999 - 2005
      Master of science software and hardware engineering
  • Experience

    • Warta

      Dec 2005 - Oct 2011

      Area of desktops and notebooks- Annual and long-term budget planning- Modifying the budget as conditions change- Supervision of budget implementation- Responsibility for the budget:--- approving expenses and invoices--- making purchase applications--- tracking the market for new solutions and using the acquired knowledge to effectively implement the budget.- Responsibility for service prices- Current operations:--- resource needs analysis--- knowledge support for business and IT clients--- equipment distribution--- setting standards Show less

      • Head of the Individual Services Office

        May 2011 - Oct 2011
      • System Engineer/Resources Manager

        Jul 2008 - Apr 2011
      • Resources Manager

        Jun 2007 - Jun 2008
      • IT Service

        Dec 2005 - Jun 2008
    • Kredyt bank

      Jul 2008 - Feb 2013

      Responsible for:- the first user support line- the second support line for desktops and banking devices, - corporate mail, - supervision of hardware services provided by third parties (Outsourcing / Third Party Management). The most important successes: - implementation of SCCM (described by Microsoft in the Case Study) - transfer of the first support line to an external company - replacement of all local printers with the implementation of proactive services and replacement of more than half of notebooks - reduction of the OPEX budget. - standardization of software on workstations - obtaining a Microsoft Legality certificate for Microsoft software - upgrade of the email platform from the server and client side. Show less

      • Head of the Personal Computer Support Department / Head of the Individual Services Office

        May 2011 - Feb 2013
      • System Engineer/Resources Manager

        Jul 2008 - Apr 2011
    • Santander bank polska

      Mar 2013 - now

      Rozwijamy systemy w obszarze Omnichannel i zmieniamy Bank. Jestem liderem jednego z największych i najważniejszych obszarów IT w Banku, który dostarcza klientom aplikację mobilną, portal transakcyjny, system ewnioskowy, pocztę dla kanałów elektronicznych, narzędzie contact Center dla kanałów elektronicznych, płatności w kanałach elektronicznych. Jestem partnerem IT, dla Tribe Leadera odpowiedzialnego za część Biznesową.Jestem odpowiedzialny za:- strategię IT obszaru,- podejmowanie decyzji w kwestiach informatycznych w ramach swojego obszaru IT,- rozwój Chapter Leaderów i ich zespołów.- silny udział w zmianie mindsetu organizacji na zwinny.Osiągnięcia:- Uruchomiliśmy nową aplikację mobilną, (Jedna aplikacja dla Hiszpani, Portugali, Angli) - Podnieśliśmy wskaźniki jakości i stabilności,- Uruchomiliśmy szereg incjatyw celem podniesienia- Krok po kroku, zgodnie z planem, realizujemy strategię wyjścia z rozwiązań legacy.#Agile, #development, #omnichannel Show less Implement innovative solutions that support Agile delivery of products, tailored to the needs of customers, using modern technologies and maintaining the highest quality.Partner of the Tribe Leader.Responsibile for:- IT strategy of the Tribe- standards and architecture of the Tribe- compliance with the standards of the Bank and Polish Banking Authority- making IT decisions within IT area,- supporting all people within Tribe#Agile, #DevOps, # FullStack, #TDD, #development, Show less Creation and development of a new teamTeam responsible for:- IT Project Management - IT Service Continuity Management - Licence Management- Resource Management - Obsolescence ManagementNajwiększe sukcesy: - team members development- High team motivation and engagement- Effective priorities management - High audit ratings for implemented processes. - Successful business validation process during merging banks. (BZWBK / Kredyt Bank) - Implemented projects related to the merger of the banks. Show less

      • IT Area Leader - Tribe Omnichannel

        Sept 2022 - now
      • IT Area Leader - Tribe Bancassurance

        Aug 2018 - Nov 2022
      • Head of the IT Resources and Project Management Team

        Mar 2013 - Dec 2018
  • Licenses & Certifications

    • Certificate of successfully completing 7 nawyków skutecznego działania

      Franklincovey
      Sept 2015
    • Certyfikowany system zarządzania usługami zgodny z normą iso'iec 20000-1:2011 dla kierownictwa i menadżerów procesów

      Crc
      Nov 2013
    • Prince 2 foundation examination

      Apmg international
      Nov 2013
    • Itil foundation certificate in it service management

      Exin your ict competence partner
      Jul 2012