Experience

• 

  Devereux

  Jan 2004 - Jan 2007

  Teacher/instructor

  •Restructured, redesigned and expanded employment opportunities for students to include portfolios, career and life skill assessments, community employment, updating client’s treatment plans, discharge summaries and status on a daily basis.•Created instructional materials and procedures consistent with individual learning needs and behaviors. Established and maintained positive relationships with students and colleagues, fostering an environment of open communication and support.•Established and maintained positive relationships with students and colleagues, fostering an environment of open communication and support. Show less

• 

  Downing clark center

  May 2007 - May 2009

  Human resources director

  HR representative entrusted with the daily administrative operations of HR & business office departments including establishing work priorities, assists in resolving problems related to the day-to-day operations of the office.Supervised personnel which typically include delegation of job requirements, knowing the education, training and skill level of all personnel; recommendations for recruiting, hiring, firing, and performance evaluations.Created processes for the Human Resources Department to ensure consistent and efficient administration of new hire paperwork, employee relations, employment changes and terminations as well as initial review of FMLA medical certifications.Performed data entry on personnel changes (new hire, termination, evidence of insurability and personal changes) and utilized E-Verify system through the Department of Homeland Security.Worked closely with management to develop plans to reduce turnover rate.Created processes for the Human Resources Department to ensure consistent and efficient administration of new hire paperwork, employment, changes and terminations as well as initial review of FMLA medical certifications.Posted job openings internally, with staffing agencies and local newspapers as well as submitting request for background investigations and driving record checks.Maintained a positive environment and counseled employees on employment related issues. Show less

• 

  Northwest georgia housing authority

  Apr 2010 - Dec 2015

  Received promotional advancement to Family Self Sufficiency/Housing Choice Voucher Coordinator.Developed and implements the Family Self-Sufficiency program to facilitate the upward mobility of Housing Choice Voucher residents, including job training, development, education and social services.Maintained knowledge of current regulations and laws pertaining to the Family Self-Sufficiency program. Ensured compliance with such regulations in all facets of program development, education and social services.Coordinated the recruitment and selection of program participants; develops individual action plans based on needs, assessments and case management; ensures proper support and preparation for job placements; recommends terminations of residents from the program as appropriate and coordinates grievance procedures for families.Provided effective counseling to resident and make referrals in the areas of budgeting, credit repair, home ownership, employment, family relationships, self-esteem, etc. and provide crisis intervention when necessary.Assisted participants with producing or updating resumes as well as job search, job readiness, computer and interviewing skills.Re-examined (Annual, Interim and Special) Notify program participants and landlords regarding scheduled re-examinations. Interview participants, verify and document required information.Calculated tenants portion of rent due to income changes.Notified participants, landlord and finance department of new HAP and tenant payment amounts. Show less Conducted trainings on computer skills, job readiness, interviewing and life skills as well as assist housing authority residents with job searches.Marketed the Neighborhood Networks program and recruits participants and staff.Developed community contacts by maintaining regular communication and correspondence with area social service agencies both private and public.Monitored program goals and objectives and ensure the routine maintenance of case management notes in files or computer systems for each participant.Produced and submit monthly status reports to the Resident Services Coordinator detailing progress with assigned programs and activities.Successfully assisted residents with gaining employment in the community. Show less •Managed all Human Resources strategic planning and HR related activity for exempt and non-exempt employees, including employment, employee relations, volunteer orientation, compensation, benefits administration, recruitment and retention. •Served as a liaison between applicants, employees and the Executive Director in an effort to build positive relationships and resolve employment and employee issues and concerns.•Oversaw and supervised comprehensive risk management program for all city departments to include property and casualty, general liability, vehicle and workers compensation insurance programs that will provide remedy to claims against the authority.•Developed promotional procedures that considered the applicant’s qualifications, performance, knowledge skills and abilities.•Evaluated employee work performance; responsible for the hiring and firing of personnel and recommends transfer, suspension, promotion, discharge and discipline under the Executive Directors supervision.•Supervised the maintenance of personnel records by keeping a system that provided for the review of each employee’s performance documentation for consideration during performance evaluation, promotion processes, layoffs, rehires, disciplinary action, and transfers Show less

  • Certified Family Self Sufficiency/ Housing Choice Voucher Coordinator

    Mar 2013 - Dec 2015

  • Neighborhood Networks Coordinator

    Jan 2011 - Mar 2013

  • HR Coordinator

    Apr 2010 - Jan 2011
• 

  Nan mckay and associates (nma)

  Jan 2015 - Jan 2015

  Fss training
• 

  Hope atlanta

  Dec 2015 - May 2019

  Provided eligibility screening and assessment to veterans and collects and maintain detailed records.Documented service delivery and maintain accurate and timely documentation.Conducted comprehensive veteran assessments to collect financial, environmental, psychosocial, employment, educational, housing and health information as appropriate to develop an Individual Service Plan, as well as weekly/monthly home visits as needed. Accessed skills for successful tenancy, employment, make related referrals and provide follow up services.Conducted ongoing outreach to veterans in the community and refer to the program or refer to other eligible programs. Assisted Program Administrator with SSVF reimbursements, monitoring of grant budgets, expenditures and the creation of forms and worksheets as needed to assist with program compliance. Show less Provided case management/supportive services to Members who have formerlyreceived TBRA assistance to ensure they remain stably housed.Reached out to Members lost to care that have received HOPWA Financialassistance within the past year to reconnect them to services as needed andprovide case management follow-up.Built collaborations with Partners in the Community to increase AffordableHousing Options for Members.Maintained assigned caseload of clients.Recorded and documented all interactions with the clients.Maintained client information and records in a confidential manner.Ensured clients are informed about (and are provided with written notice) oftheir rights and responsibilities under the Health Insurance Portability andAccountability Act (HIPAA).Assessed/evaluated clients’ initial needs through comprehensive intake process.Conducted ongoing assessment and update of client needs and provides links,referrals, application assistance, appointments, etc. to community resources,including medical care and other social services to help address those needs.Provided treatment planning and follow-up care for clients’ ongoing socialservice and medical needs.Provided services to clients on an on-call (as needed) and ongoing basis.Generated monthly Case Manager Program updates.Assisted HOPWA Director with monitoring of grant budgets and expenditures as needed to assist with program compliance. Show less

  • SSVF Intake Coordinator

    Oct 2017 - May 2019

  • Workforce Development /Supportive Services Program Specialist

    Dec 2015 - Oct 2017
• 

  Must ministries

  Jun 2019 - now

  Collaborate closely with the program director, shelter manager, and case managers to deliver exceptional support and assist with case management to all Hope House shelter clients.My role involves creating and executing client-centered, goal-driven Housing Stability Plans, assessing the needs of over 130 clients, and leveraging resources to meet individual needs for obtaining and maintaining permanent housing.Responsible for ensuring that clients receive adequate care and access effective means to end homelessness.Utilize the HMIS system and work with the team to ensure program compliance. Show less Supported the Senior Grants Manager and VP of Housing by spearheading the submission of grant applications.Ensured precise and punctual preparation of grant billing and reports in close collaboration with the program and finance teams. Analyzed and created monthly multi-million-dollar grant reimbursements by utilizing comprehensive reports on the grant budget, including compiling supporting documentation and monthly reconciliations.Maintained reimbursement files diligently and meticulously and prepared for financial audits. Aided the finance team in accurately coding and processing grant-related payments and income.Corresponded with government officials at all levels regarding grants as needed. Show less

  • Client Services Manager

    Nov 2023 - now

  • Grants Analyst

    Jun 2019 - Dec 2023