Thousid Sayyed

Thousid Sayyed

Network Support Engineer

Followers of Thousid Sayyed50 followers
location of Thousid SayyedHyderabad, Telangana, India

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  • Timeline

  • About me

    Packet core

  • Education

    • Manipal Institute of Technology

      2008 - 2011
      Bachelor of Science - BS Computer Science A+

      Activities and Societies: Reading Books,Playing Cricket,Volleyball,Football,Basketball

  • Experience

    • HP

      Aug 2013 - Mar 2015
      Network Support Engineer

      ascertain user needs and system requirements in order to design, monitor and maintain computer networks. Engineers may begin by gathering data on systems, routers and other hardware,monitor and maintain computer systems. troubleshooting wide area networks, servers and routers, local area networks and switches. Additionally, these professionals may install or upgrade software and hardware. responding to technical inquiries, logging service and repair, creating manuals and guides and training clients, staff and associates. Show less

    • ZTE Corporation

      Mar 2015 - Mar 2023
      Packet Core Engineer

      Equipment hardware installation, software installation, integration & commissioning, including GGSN/S-PGW, MME/SGSN, CG, LIG, Virtualization.Equipment testing support, including test environment setup, test equipment management and maintenance.Implementing or supervising project engineering process, including hardware and software supervision, acceptance test.Implement of site survey and achieving survey report.Supporting as Interface with engineering partner to locate technical problems that may arise during the engineering process.Responsible for Level1/level2 technical support service to customer or partner independently or jointly with a technical support team.Onsite support in case of major or critical problems that can't be solved by customer or local subcontractor according to SLA.Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process.Follow up issues that may arise during testing/workshop/bidding activities.Customer communication and workshops. Show less

    • Vodafone

      Jul 2020 - now
      Planning Engineer
  • Licenses & Certifications

    • Redhat Certified Engineer

      Redhat
    • Cisco certified internetwork expert

      Cisco
    • VMware Cloud Orchestration and Extensibility

      VMware
    • VMware vSAN

      VMware