Deep Enrich
Thomas James
610 followers
Orlando, Florida, United States
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About me
Manager Hotels & Resorts Line of Business
Education
Central Michigan University
2002 - 2006Bachelor of Business Administration (BBA) Hospitality Administration/ManagementActivities and Societies: Admission Department Campus Representative, Student Alumni Association, Walt Disney World College Program Campus Representative
Stetson University
2007 - 2009Master of Business Administration (MBA) Business Administration and Management, GeneralActivities and Societies: Beta Gamma Sigma Business Honors Fraternity
Experience
Walt Disney World
Mar 2008 - Dec 2015Source new amenities, equipment and service providers in partnership with Sourcing and Procurement to enhance the total Guest and Cast experience Department Head leading 10 Salaried Leaders, 4 Purchasing Specialists, 3 Hourly Supervisors, 150 online Housekeeping and Custodial Cast Members, and 60 Third Party Contractors Partnered with Facility Asset Management, Contractors, and Operators during room refurbishment Lead team of 35 online Housekeeping and Custodial Cast Members to uphold high show standards
Lodging Line of Business Manager
Feb 2015 - Dec 2015Area Manager Custodial Operations
Feb 2011 - Feb 2015Guest Show Project Manager
Nov 2010 - Feb 2011Resort Duty Manager- Custodial Operations
Mar 2008 - Oct 2010
MGM Resorts International
Dec 2015 - Dec 2016Director of HousekeepingWalt Disney World
Jan 2017 - nowManager Housekeeping Line of Business
Sept 2022 - nowHousekeeping Director
Jan 2017 - Sept 2022
Licenses & Certifications
Six Sigma Lean Professional
Management and Strategy InstituteJul 2014Change Management Specialist
Management and Strategy InstituteJul 2014
Languages
- enEnglish
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