Talk to sales Try for Free
Beyker Estrada

Beyker Estrada

Followers of Beyker Estrada702 followers
location of Beyker EstradaSantiago, Santiago Metropolitan Region, Chile

Connect with Beyker Estrada to Send Message

Connect

Connect with Beyker Estrada to Send Message

Connect

  • Timeline

  • About me

    Customer Support Specialist | Project Manager | No code | Low Code | Automations | Make | Zapier | n8n Notion Ambassador | Notion Advance Certified

  • Education

    • Colegio Universitario Jose Lorenzo Perez

      -

  • Experience

    • Hotel Cayena-Caracas

      Oct 2016 - Sept 2017

      • Front Desk Coordinator / Auditor

        May 2017 - Sept 2017

      • Bellman / Concierge

        Oct 2016 - May 2017

    • Hotel Kennedy

      Apr 2018 - Sept 2021
      Front Desk Clerk / Auditor

      Check-in/Check-out. Attend to guests and clients. Handle payments and invoicing. Conduct audits of daily transactions.

    • Buda.com

      Oct 2021 - Sept 2024
      Customer Support Executive

      Attention to users and visitors through chat via Intercom. Creation of articles and tutorials for the help center, making it easier for users to resolve their doubts and problems.Measurement of support metrics, creation of reports, and collaboration with other areas to drive improvements and new products, based on the most recurrent user issues.Creation of automations to facilitate the back-office work of the operations team.

    • Xtract

      Sept 2024 - Dec 2024
      Project Manager Integrations - No code / Low Code Developer

      - Advising new clients by leading the integration of their ERP with the Xtract platform through APIs, utilizing agile methodologies.- Developing solutions in Google Sheets using AppScript and APIs, optimizing process automation.- Creating strategic proposals for prioritizing the development backlog.- Implementing advanced integrations for ERPs such as QuickBooks and Xero, utilizing tools like Zapier, Make, and N8N.

    • Front

      Dec 2024 - now
      Customer Support Specialist

  • Licenses & Certifications