William Gikubu

Experience

• 

  Telkom-Orange

  Feb 2011 - Sept 2011

  IP Engineer

  -Main duties in overall network maintenance in MPBN/GPRS section, ensuring subscriber connectivity during PDP sessions,IP routing and trouble shooting.-Working experience with Ericsson GGSN/SGSN equipment's. -Acceptance tests,setting up VPNs, configuration of roamers, network upgrades & health checks.-2G and 3G network training.-Liaising with core network operations.-Delivery of 3G and 2G KPIs using OSS tools.-Customer support.

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  Jomo Kenyatta University of Agriculture and Technology

  Jan 2013 - Dec 2013

  Lecturer
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  Safaricom PLC

  Nov 2013 - now

  .Manage & coordinate the delivery of Safaricom home solutions to achieve the best customer experience from planning , design approvals, implementation, database & inventory management and liaising with other stakeholders to ensure smooth flow of all FTTH related systems and processes in the entire lifecycle of FTTH build projects within budget..Project planning & management..Quality assurance and performance audits of all contractors in all regions over all technologies and solutions..To ensure adherence to OHS policies and stipulated code of conduct by all suppliers..To oversee and manage Fiber infrastructure build.. Monitoring and evaluating performance of all implementation vendor activities against set KPIs and SLAs, supplier management and contract management.. Liaising with other service providers for support services , suppliers/vendors for network equipments & solutions, Govt and Parastatal bodies e.g KENHA, KPLC, KURA,Railways for ROW and other 3rd parties. Show less •Analysis of requests from Enterprise Business Unit and offer proper and sound technical solution designs and plans for Enterprise connectivity and follow up with other technical teams for timely delivery of FD plans, designs and solutions.•Generate and Implement innovative and cost effective solutions for Fixed Data connectivity. Responsible for the delivery of Fixed Data infrastructure solutions and projects.•Implementation of approved technical Fixed Data solutions. Contractor coordination and management for effective and timely Fixed Data connection delivery and actualization of all Fixed Data solutions to meet the specified designs end to end through to acceptance and documentation.•Documentation and process management for all Fixed Data connections and authentic FD Data Base maintenance, Provide technical leadership to the team of Integration Engineers.•Continuously improving customer deployment delivery processes to enhance simplicity and speed.•Liaising with other sections / departments in the delivery of services and projects as well as maintain good working relations between the team and all stakeholders.•Ensuring smooth handover of completed projects (includes the as-built documentation) to the relevant support team/s for services life-cycle management.•Conduct and carry out new Fixed Data solutions trials (RFP processes) and eventual adoption of successful solutions. Show less

  • Senior Engineer-Fixed Network Solutions

    Dec 2020 - now

  • Senior Engineer-Enterprise Access

    May 2018 - Dec 2020

  • Fixed Access Engineer

    Nov 2013 - Dec 2020