Ting Ting Dong

Experience

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  Legend Corporation

  Jun 2011 - Feb 2017

  Assistant Manager

  • Manage the day to day operations of the restaurant and IT related issues.• Resolving issues with software Point of Sales electronic platform and training new employees on the software.• Demonstrated track record of defining systems that lead to increased efficiency and productivity through the use of technology.• Address hardware issues, including computers, printers, and POS system.• Use POS System to generate daily reports of the business to ensure its profitability . • Resolve operations-related conflicts under a fast-paced environment.• Record daily and monthly sales reports, manages payroll and establishes weekly schedules.• Interview and hire new candidates that will increase customer satisfaction and the overall organization.• Portrayed flexible, process-oriented, and organized skillset with excellent analytical and troubleshooting skills. Show less

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  First Inventors

  Oct 2013 - Apr 2015

  Financial Advisor's Assistant

  ● Maintains multiple calendars and appointment schedules● Provides administrative support by performing Executive Level Administrative duties: answering phones, screening incoming calls, faxing, scanning, copying, mailing, and ordering supplies and equipment● Manages documents, creates spreadsheets and generates reports in Word and Excel ● Establishes and maintains files with client data and private financial documents● Runs illustrations for proposed clients● Submits new cases and ensures all requirements are available to the Underwriters and monitors all cases to completion● Monitors and ensures successful wire transfers, rollovers, and liquidation between clients and the corporation Show less

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  Aegon

  Aug 2015 - Sept 2016

  Financial Associate

  • Joins and participates in weekly team meetings and trainings • Recruits potential candidates to the company• Trains the new associates • Markets toward old, prospect, and potential clients through calls, brochures, and Social Media • Introduces the company and educates clients on the importance of financial investments• Provides customer service: assists clients with forms and obtains policy updates, follow up with clients for their pending and in-force Life Insurance, Annuity, Mutual Funds, and other investment maintenance via telephone• Attains monthly sales quota Show less

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  NPower Tech Career Accelerator

  Nov 2015 - Jan 2016

  ITSM/ServiceNow Trainee

  • Performed UI Configuration.• Implemented user administration data management.• Conducted service automation core application update set.• Knowledgeable of Social IT functions and techniques.• Performed ongoing maintenance of the ServiceNow platform.• Proven ability to influence and probe for the most appropriate information and knowledge across both business and technical resources.• Provides analysis of processes and workflow with suggestions for improvement. • Identifies areas where technology can lead to increased efficiency and productivity. Show less