Shoshanna Allaire

Experience

• 

  Howard Community College

  Apr 2013 - May 2017

  Auxiliary Services Housekeeper
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  Allied Barton Securtiy

  Aug 2013 - May 2016

  Console Opporator/ Supervisor

  • Maintain Surveillance with cameras on CCTV networks• Train new officers• Monitor Alarms and emergency devices• Interview, lead, and inspect Security Officers• Inventory safes• Check badges, packages, and keys• Productively communicate pertinent information between managers and security officers • Excel at dispatching security officers to necessary and emergency locations. Clearly and effectively cutting down on time waste.• Investigate cases including but not limited to stolen goods, medical emergencies, workplace harassment, and workplace violence.• Create/ update company forms and training material• File forms, update emergency operations procedures and personnel files• Answer multiple line phones using professional phone etiquette and efficient multitasking Show less

• 

  First Coast Security

  Jan 2017 - Oct 2019

  Supervisor/Console Operator

  • Investigate cases including but not limited to stolen goods, medical emergencies, car accidents, workplace harassment, and workplace violence. • Work collectively with the police force to improve SWAT and police training, and solve cases needing investigation• Maintain surveillance with cameras on CCTV networks• Train new officers• Administer emergency operations procedures • Monitor Alarms and emergency devices• Interview and inspect Security Officers• Manage teams of 4 on the weekend shifts• Inventory safes• Check badges, keys, packages, and other suspicious items• Productively communicate pertinent information to managers and security officers • Dispatching security officers to necessary and emergency locations. Efficiently delegating tasks, cutting down on time wasted.• Create/ update company forms and training material using proficiency in Microsoft Office• File forms such as updated emergency operations procedures and personnel files• Answer multiple line phones using professional phone etiquette and efficient multitasking Show less

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  Howard Community College

  Mar 2018 - Jan 2022

  • Regularly and expertly manage incoming and outgoing phone lines, process, file, and scan various forms, and triage individuals of various VIP levels, simultaneously. • Collaborate with external agencies to create events off-campus.• Schedule, plan, advertise, prepare documents for, order supplies for, and coordinate events• Create advertising and marketing materials.• Monitor, research, and update reports for the office.• Coordinate couriers, and distribute classified forms and documents. • Clearly and promptly communicate pertinent information to internal and external individuals.• Maintain point of contact for various teams including IT, Help Desk, moving crews, and various collaborating offices.• Perform duties of acting Office Manager as needed. Show less

  • Office Associate IV

    May 2019 - Jan 2022

  • Accounts Receivable Clerk

    Mar 2018 - May 2019
• 

  TRG Networking Inc

  Feb 2019 - Apr 2021

  Accounting Assistant

  • Clearly and promptly communicate pertinent information to internal and external customers and personnel.• Answer phone calls and emails. • Contact external agencies regarding unpaid balances and account discrepancies.• Prepare statements and invoices.• Monitor, research, and update cash expenditures, credit card purchases, and incoming payments.

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  University of Maryland, Baltimore (UMB)

  Jan 2022 - now

  Office Manager

  Responsible for the day-to-day administrative support functions for the department.Assist in developing, implementing, and training of office policies and procedures for operations, budgeting, and hiring.Periodically analyze internal processes, equipment, and supplies, and implement changes to improve operations.Follow up and resolve all business office issues or concerns.Advise management as necessary.Develop and maintain record filing systems, file classification, tracking, and retention schedules.Independently handle inquiries; gather information and disseminate office communications to pertinent parties.Maintain the calendar and scheduling needs of, including attend meetings and prepare notes for, the department, Vice-Provost, and Graduate School Vice-Dean.Assist with hiring, on-boarding and off-boarding of staff, interns, and volunteers, including set up and inventorying of equipment, parking passing and IDs, database logins; maintain signed consent and other forms and records.Schedule and organize activities such as large meetings, travel, and conferences.Oversee office equipment maintenance and supply inventory.Help set up and maintain functional operational services including phones, computers, printers, online fax service, UPS suite, PO Box, alarm system, and others.Responsible for conference equipment setup and breakdown, catering requests, and room rental requests.Administer purchasing and travel management, including procurement card purchases, initiating purchase requisitions, paying vendors in a timely fashion, and processing travel reimbursements. Track and report on monthly spending for each department grant and account. Show less