Katie O'Connor

Experience

• 

  East Carolina University

  Sept 2013 - Dec 2013

  Mentor

  Mentor and guide ECU Athletes in order to help them succeed in their academics, helping with studying and making sure they were on track

• 

  Bailey's Fine Jewelry

  Mar 2014 - May 2015

  Pandora Sales Associate

  Pandora Sales Associate, working to create a positive retail experience for those who enter the store, making sure our patrons come in and leave with what they are looking for.

• 

  East Carolina University

  Jan 2015 - Apr 2015

  Marketing Intern

  Interning 9 hours per week at the Student Recreation Center to gain experience in the marketing field by working with Adobe Illustrator and Adobe InDesign, making flyers and calendars for upcoming events at the Rec Center, meeting deadlines and working to meet goals.

• 

  Lenovo

  May 2015 - Feb 2018

  In this role, my main responsibility is to increase Lenovo's warranty and close to the box services that are sold by our VAR's. I focus specifically on warranty upgrades and extensions and make sure our resellers are aware of our services in order for them to be offered and sold to their customers. While assisting Lenovo's 2nd largest Direct Reseller Channel, I call out to the sales representatives at Insight to make them aware of Lenovo, promotions and products we offer. I also respond to emails and questions. I work closely with a team in order to grow Lenovo's and Insight's business in order to meet a quarterly quota. Talking and getting to know the reps at Insight helps me build rapport and increase sales. While working in the channel, I am able to assist around 200 Value Added Resellers to make sure they are equipped in order to sell Lenovo's products. I hold relationships with these VAR's and help them with any question, concern or opportunity they may have. Also, by enabling the Partner Programs, VAR's are incentivized to sell more Lenovo and recommend products to their customers.

  • Hybrid Services Account Executive

    Jul 2017 - Feb 2018

  • Inside Sales Representative - Channel DRC

    Jul 2016 - Jul 2017

  • Inside Sales Representative - Channel Tier 2

    May 2015 - Jun 2016
• 

  Hall-Wynne Funeral Service

  Apr 2018 - Feb 2022

  As a funeral director, my main roles and responsibilities involve planning a decedents funeral and coordinating the entire process from start to finish. Whether that means communicating with priests to coordinate a time and place for a funeral or give direction and guidance to families during a funeral, my job involves planning and coordinating this memorable event to leave a lasting memory. As a Funeral Director Apprentice, my role and duty includes meeting with families to plan their loved one’s funeral arrangements in a tactful and empathetic manner; supervising and directing funeral and graveside services and planning and performing cremation services.

  • Funeral Director

    Jun 2020 - Feb 2022

  • Funeral Director Apprentice

    Apr 2018 - Jun 2020
• 

  Lenovo

  Feb 2022 - now

  In my current role as a Briefing Specialist, I'm responsible for working with our sales team to organize and plan customer visits to Lenovo's headquarters. Besides crafting an agenda that is tailored to our customers interests and ensuring our speakers and sales teams are on the aligned, I'm also responsible for catering requests and working with our security team to ensure our customers visits are seamless from the moment they enter the door till the moment they leave. As an Events Manager, I had experience planning and organizing events for 30 people up to 1,000 people. These events ranged from large trade shows to my company's sales kickoff that were a single day event or multi-day event.

  • Briefing Specialist

    Jul 2023 - now

  • Event Manager

    Feb 2022 - Jul 2023