Alexandru Bugu

Experience

• 

  Stalco SRL Mangalia

  Apr 2006 - May 2010

  Assistant Manager

  -creating business plans; arranging financing; reviewing sales; developing marketing strategies; overseeing daily activities and identifying business opportunities.

• 

  Starboard Cruise Services

  Mar 2011 - Jan 2020

  • Provide leadership for Cruise Ships ($5 million+ annual revenue) onboard retail shops to promote and model high quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement.Under my responsibilities are included: motivating and coaching a team of 15+ staff to achieve/exceed sales plans (Fine jewelry,Beauty,Watches and Promotional targets); create and execute plans to drive sales; maintain excellent visual merchandising standards, optimize retail space for maximum revenue; train and coach sales team on product knowledge, selling techniques, asset protection and guest service; manage inventory; analyze and report sales and talent data to corporate office Show less Sales• Motivate and coach sales team to achieve/exceed sales goals through effective marketing & promotion of merchandise as directed by Corporate HQ.• Prepare the sales team to ensure successful key promotions, special sales, and daily program for specific cruise itinerary to maximize passenger flow on shop floor.Service• Ensure that staff is knowledgeable about merchandise being offered and are informed of product knowledge, selling and customer service techniques. • Ensure that Sales Associates are strategically placed on shop floor based on knowledge & skill sets in order to maximize sales.• Manage customer complaints/comments according to established procedures in a professional manner.Shrinkage Control• Assume primary responsibility for the coordination of the onboard Shrinkage Control Programs• Ensure communication and understanding of all Shrink Alerts, Shrink Plans by Shop Staff• Supervise the Shrink Training for all new hires and oversee the training of all new programs to all staff• Coordinate the annual Physical Inventory onboard the ship• Monitor the execution of all ongoing Shrink Programs and take corrective action as required Show less - Achieve/exceed sales goals as outlined by the company. - Achieve/exceed promotional targets, including the Critical Success Factors, as outlined by the company. - Utilize add-on selling, cross-selling, and merchandise upgrading techniques to meet the guest’s needs and maximize sales. - Inform the guest of in-store specials and promotions and their advantages in order to drive sales. - Create value to the guest by explaining features and benefits regarding the merchandise with accuracy. Show less

  • Store Manager

    Jul 2016 - Jan 2020

  • Ast Store Manager

    Apr 2014 - Jul 2016

  • Promo Ambassador

    Jul 2013 - Apr 2014

  • Sales Associate

    Mar 2011 - Jul 2013
• 

  Decathlon România

  Sept 2020 - May 2023

  Sales Marketing Manager

  - business management (turnover, margin, stock, economic results of department,P&L management, forecasting, local area sport infrastucture analysis - Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies- team recruitment, development, and management ( daily management, monthly meetings, evaluation process) - department organization (schedule management, priorities management, tasks coordination);

• 

  Five Holding SA / Brick

  May 2023 - Sept 2025

  General Store Manager