JD Castro

Experience

• 

  The Ohio State University

  Sept 2010 - Jun 2012

  • Advised and provided resources to 26 residents in three living learning communities including (Sophomore Learning Involvement Community, Agricultural Community, and First-Year Experience)• Coordinated, planned, and implemented educational, social, and diversity programs • Participated in living learning community programming and events• Counseled and mentored peers on personal, academic, and career concerns• Managed administrative tasks including maintenance requests, incident reports, and office work• Enforced and upheld university policies• Documented and held educational conversations with residents when policies were violated• Planned and taught the Resident Advisor class• Interviewed potential Resident Advisors for the upcoming year• Relayed information from Paraprofessional Council that provided campus-wide information Show less

  • Resident Advisor

    Aug 2011 - Jun 2012

  • Office Assistant

    Sept 2010 - Jul 2011
• 

  Western Illinois University

  Jul 2012 - May 2014

  Assistant Complex Director

  ● Supervised 10 Resident Assistants on a staff of 29 in an upper-division complex● Supervised a staff of 18 Desk Assistants and a Desk Captain of a 24 hour information desk● Acted as a hearing officer for judicial cases by counseling, implementing fines, and sanctions● Met with Resident Assistants weekly to discuss programs, building community, and concerns● Served in an on-call duty rotation while responding to emergencies● Called in and monitored facility concerns that occurred within the complex● Planned and lead training for Resident Assistants and Desk Assistants● Met with students to discuss academic concerns and referred students to resources on campus Show less

• 

  Florida Atlantic University

  May 2013 - Jul 2013

  Summer Housing Intern

  ● Created and reviewed live-in policies for Housing and Residential Life● Edited and reviewed the Housing Guidebook and Resident Assistant Manual● Assisted with Summer Orientation and Summer Housing resident check-ins● Interviewed potential candidates for the Resident Coordinator position● Gave facilities tour to potential clients for summer conferences

• 

  The University of Texas at Austin

  Aug 2014 - now

  ● Mange 650 residence hall students and oversee programming and community development● Supervise, train, and evaluate 12 Resident Assistants● Supervise a full-time Administrative Assistant● Chair the Staff Selection Committee● Oversee a mail center for a community of 3,500 residents ● Serve in an on-call crisis response rotation for 4,000 students● Acted as a hearing officer for judicial cases by counseling and providing sanctions● Partner with faculty on residential programming● Administer a $2,000 budget for residential programming● Work with summer conferences by providing customer service to a variety of groups Show less

  • Assistant Director For Residence Life

    Aug 2019 - now

  • Complex Coordinator

    Aug 2014 - Aug 2019