Faith Joy Solum

Experience

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  Keller Williams Realty

  Jan 2002 - Jan 2004

  Real Estate Professional
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  Weber State University

  Aug 2010 - Aug 2011

  Software Developer Internship
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  Ogden-Weber Chamber of Commerce

  May 2013 - Aug 2013

  Web Master
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  Weber State University

  Aug 2013 - Jun 2019

  • Developed engaging course materials and taught courses in responsive Web design and development, Human-Computer Interaction, Prototyping, Software Engineering (using GitHub repositories), and networking using programming languages such as Java, C#, Python, JavaScript, jQuery, PHP, HTML5, and CSS3.• Worked independently to communicate and strengthen relationships with students regarding their work, guiding them to solutions.• Created a community of learning with flipped and online classroom environments.• Encouraged respect, responsibility, and a love of learning through face-to-face and online class interactions. Show less • Supervisor of the Continuing Education Web Development Team, using C#, VB and SQL as well as client scripting languages such as JavaScript and jQuery.• Worked with developing SEO and analyzing our Google analytics data.• Database administrator for all Continuing Education’s marketing databases. • Closely documented our development process for continued process improvement.• Utilized UX techniques to create pleasing and easy-to-use websites and applications.• Worked closely with the marketing team to craft compelling, user-friendly content for our websites. Show less

  • Computer Science Instructor

    Jun 2013 - Jun 2019

  • .NET Web Developer and Programmer/Analyst

    Aug 2013 - Nov 2014
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  Woodbury Technologies, Inc.

  Sept 2014 - Jul 2016

  Project Manager/Senior Software Developer

  • Worked in .NET MVC to create and improve dynamic applications.• Utilized Microsoft SQL Server, and managed dev/test/prod databases.• Acted independently to uncover and resolve issues associated with the development and implementation of the project applications.• Maintained an exceptional degree of ingenuity creativity, and resourcefulness while adhering to deadlines.• Integrated, created, and monitored enterprise level applications for the purpose of streamlining service delivery.• Worked with clients to help automate processes, solve issues, and communicate effectively with other base entities.• Created and implemented project requirements documentation, software test plan, and rollout schedule.• Co-wrote a responsive CMS that is used by 40,000 people across Hill Air Force Base and other air force bases.• Oversaw small team on an application re-write.• Developed content and trained users from Division Chiefs to staff members on use of the system. Show less

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  Woodbury Technologies, Inc.

  Aug 2017 - Oct 2018

  Project Manager and Senior Software Developer

  • Worked under the BAE Systems umbrella as a contractor to the company.• Utilized Java, JavaScript, Groovy, and SIL to customize a COTS program for government clients, managing multiple projects at once.• Analyzed business processes and developed system requirements.• Planed, designed, configured, and maintained various IT systems and applications.• Worked with internal and external organizations to support various customer user level requirements.• Communicated customer needs on a technical level to developers.• Oversaw junior developers, weekly training, and system documentation. Show less

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  BAE Systems, Inc.

  Oct 2018 - Aug 2019

  Product Manager/Principal Senior Architect

  • Continually grew client relationships and sought to understand client business goals.• Represented customer interests, received input and analyzed data from customer testing, team member testing and market research.• Collaborated with other members of client support team and development team members to produce the best customer experience and product possible.• Gathered customer requirements and translated them into technical requirements for the development team.• Acted as a liaison between the customers and the developers.• Relationship management, including conflict resolution and contract management.• Facilitated communication between implementation specialists, documentation, training, and service desk teams.• Managed multiple projects and oversaw individuals working several projects.• Maintained accurate customer records and documentation. Show less

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  Systems Implementers Inc.

  Aug 2019 - Jun 2022

  Director of Infrastructure - IT Systems Architecture SME

  • Manage a portfolio of customer and vendor accounts and projects.• Oversee matrixed teams while tracking dozens of ongoing, complex projects that must be orchestrated simultaneously.• Prioritize workload across the data center, based on available, fluctuating resources. • Serve as a systems architect, review technical feasibility and dependencies.• Understand vast suite of technologies and how they work together within the Enterprise Data Center.• Work closely with team members to train and monitor progress on their personal development plans.• Track required certifications needed by team members to maintain compliance with our contract.• Working to move from on-prem to a secure cloud solution.• Evaluate third-party vendors and create vendor-partner relationships.• Create laser focus on delivering high value to customers.• Run Agile sprints to deliver incremental results is a faster timeline.• Thoroughly understand contractual obligations and manage those obligations.• Provide solutions and prioritize workload, evaluating daily for shifting priorities. Show less

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  Amazon Web Services (AWS)

  Jun 2022 - now

  Senior Technical Account Manager