Jason Nguyen

Experience

• 

  General Dynamics Mission Systems–Canada

  Jan 2022 - Dec 2022

  DevOps Engineer Co-op Student

  • Developed UI using Grafana and Prometheus to display real-time deployment status of applications on GitLab pipeline, resulting in a 40% reduction in manual monitoring efforts and a 25% decrease in response time to deployment issues.• Demonstrated strong problem-solving skills in troubleshooting complex issues related to over thirty CI/CD pipelines and DevOps automation. Achieved a 50% reduction in average downtime through swift and effective resolutions, resulting in improved system reliability and availability.• Implemented testing methodologies to validate numerous CI/CD pipelines, Ansible playbooks, Docker images, and Golang applications. This resulted in a 30% decrease in the number of post-deployment bugs reported by end-users and a 20% increase in the overall stability of deployed applications. Show less

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  ENMAX

  May 2023 - Aug 2023

  Summer Student - Customer Care Data and Reporting

  • Modernized legacy processes using automation tools, saving an average of 4 hours per day for a team of 10 members, resulting in a total time savings of 200 hours per month and a 30% increase in overall efficiency.• Designed and implemented user interfaces using PowerApps, resulting in a 25% reduction in data retrieval time and a 40% decrease in error rates. These improvements led to a 20% increase in productivity and a 35% rise in user satisfaction scores.• Utilized Power BI to develop and improve dashboards that provided real-time data for faster informed decision-making, resulting in a 50% reduction in reporting time and a 30% increase in data accuracy. These dashboards directly benefited key stakeholders, leading to a 25% improvement in strategic decision-making processes. Show less

• 

  Calgary Counselling Centre

  Jan 2024 - Apr 2024

  IT Developer

  • Collaborated with team members to enhance the Employee Performance Management software using Azure DevOps.• Revamped and optimized the Employee Performance Management software utilizing ASP.NET, resulting in streamlined workflow processes and enhanced data consolidation for improved efficiency and accessibility.• Resolved various challenges and issues pertaining to PowerApps, leveraging problem-solving skills and technical expertise to deliver effective solutions.

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  ENMAX

  May 2024 - now

  Summer Student, Customer Care Data and Reporting