Adam Smith

Experience

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  Capita Registrars

  Apr 2004 - Sept 2006

  Share Dealing Administrator / Legal Administrator

  Various administration duties in the Share Dealing and Legal departments of Capita Registrars between University terms (approx 4 months of the year).Included administration of share registrar, and answering requests via formal letters and telephone, related to legal matters and share dealing.

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  Imperium Solutions

  Nov 2006 - May 2009

  Software Engineer / Team Lead

  Developed innovative web-applications for clients that range from small businesses to multinational corporations. I became the development Team Lead in October 2008. • Led the development team, allocating work across a number of concurrent projects (Oct 2008 – May 2009). • Proposed, designed and implemented a development framework that became a company standard, reduced development time and cost, and improved software quality.• Designed and improved user experience on many projects.• Worked with customers to understand their requirements.• Responsible for quoting for software upgrades and new projects.• Actively involved in all stages of the software development lifecycle.• Interviewed candidates for developer and senior developer positions.• Provided technical support to identify and resolve system issues. Show less

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  Freelance Web Developer

  Jul 2008 - Apr 2009

  Freelance Web Developer

  Built a number of websites and a content management system for small businesses.

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  CSC

  Sept 2009 - Sept 2012

  -- Global Insurance ClientBusiness Analysis for solution to achieve a single view of corporate risk exposures, to support Underwriting accumulation and Catastrophe modelling.• Received an Excellence Award for Collaboration, endorsed by the client.• Interviewed Underwriting and Catastrophe Management SME's to capture processes, and their business and solution requirements.• Responsible for producing the project’s solution requirements specification (inc UML, use cases, data, wireframes), from which the architectural design was produced.• Generated new revenue for CSC and greater buy-in from client stakeholders by designing and developing user experience and visualisation for a very successful Proof of Concept.• Presented the outcomes of our Business Analysis work to senior client and CSC stakeholders, and received excellent feedback on my content and presentation style.• Led technical discussions with the 3rd party service provider and received excellent feedback from the client’s head of Enterprise Architecture on the integration design deliverable.-- CSC EMEA Cybersecurity Solution BusinessSupporting the head of CSC’s EMEA Cybersecurity business to transform the disparate CSC security teams across EMEA into a centrally managed business focused on growth.• Assisted in definition of Cybersecurity business strategy, producing analysis of internal capabilities and external market position.• Greatly improved Cybersecurity pipeline management, resulting in more accurate revenue forecasts to underpin strategic decision making and investment cases.• Project planning and facilitation for Security Operations transformation.• My research was the basis for CSC’s presentation on airline industry cybersecurity trends at an aerospace event.• Led and coordinated a team of ten to finalise security input for a major bid. • Developed sales and marketing collateral. Show less

  • Business Analyst

    Oct 2010 - Sept 2012

  • Programme Office / Service Delivery Analyst

    Sept 2009 - Sept 2010
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  Fidessa

  Sept 2012 - Jul 2019

  Ownership of Fidessa services delivered to multiple investment bank and brokerage firm customers, for hosted and enterprise equity trading solutions. • Managed the service engagement with customers. Planned and delivered business-critical production projects and services. Built trusted relationships. Provided technical and functional guidance.• Consulted with customer’s senior business and technology stakeholders to determine requirements, understand priorities, manage expectations and negotiate achievable delivery releases/sprints.• Resolved escalated customer production issues by forming multi-disciplinary remote teams and leading them to deliver fixes.• Provided leadership to leveraged business analysis and implementation teams to ensure documentation and implementations were high quality and on time. I set priorities and deadlines, provided insight into the customer’s needs and business, removed obstacles, and reviewed deliverables.• Led programme delivery to migrate 70 hosted customers to Fidessa’s new data management tool for new EU regulation (MiFIDII). Defined best practice and re-usable artefacts for other delivery managers and resolved escalated issues.• Advocated customer needs internally and secured advances in Fidessa core products. Show less Ensured projects delivered to sell-side investment bank and brokerage firm customers met their needs. I was promoted to Senior Business Analyst in 2015.• Elicited business objectives and requirements from customers, defined functional changes, and proved the appropriateness of implemented solutions (UAT).• Projects covered front office trading desk workflows, regulatory compliance (MiFID, FCA), market access, electronic orders, algorithmic trading, middle office allocation and confirmation, and back office interfaces.• Ran requirement elicitation workshops with customers.• Led technical staff towards the production of appropriate, high quality solutions.• Consulted with an international banking customer undergoing a partial corporate acquisition to agree business segregation needs and required technology changes. The project went live successfully in sync with their corporate technology restructure programme.• Assigned to a Premium-tier market leading client as a dedicated business analysis resource. Show less

  • Delivery Manager

    Aug 2016 - Jul 2019

  • Business Analyst

    Sept 2012 - Aug 2016
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  The Trade Desk

  Aug 2019 - now

  • Principal Technical Account Manager

    Oct 2023 - now

  • Senior Technical Account Manager

    Jun 2021 - Oct 2023

  • Technical Account Manager

    Aug 2019 - Jun 2021