Mahmoud Odeh

Experience

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  Irth Academy

  Jan 2004 - Feb 2013

  Troubleshoot all technology issuesMaintain log and/or list of required repairs and maintenanceMake recommendations about purchase of technology resources Research current and potential resources and servicesProvide network access to all staff and studentsInstall work stationsConnect and set up hardwareLoad all required softwareProvide network accounts and passwords as requiredMonitor security of all technologyInstall and maintain Foolproof and passwordsInput and maintain IP addressesAdvise staff of security breach and/or change in password or security status Ensure installation of lock out programsIdentify and prepare hardware for disposal when appropriateEnsure hardware is stripped and secured before disposal Show less

  • IT Manager

    Jan 2004 - Feb 2013

  • IT Instructor

    Jan 2004 - Jan 2013
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  Abu Dhabi Vocational Education and Training Institute (ADVETI)

  Aug 2014 - now

  IT Manager

   Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) Develop and implement policies and procedures for electronic data processing and computer systems operations and development Meet with managers to discuss system requirements, specifications, costs and timelines Hire and manage information systems personnel and contractors to design, develop, implement,operate and administer computer and telecommunications software, networks and informationsystems Control the computer systems budgets and expenditures2. Ensure technology is accessible and equipped with current hardware and softwareMain ActivitiesTroubleshoot hardware, software and network operating systemBe familiar with all hardware and softwareBe familiar with network operating systemProvide orientation to new users of existing technologyTrain staff about potential uses of existing technologyTrain staff about new and potential useProvide individual training and support on requestProvide recommendations about accessing information and supportMaintain current and accurate inventory of technology hardware, software and resourcesTroubleshoot all technology issuesMaintain log and/or list of required repairs and maintenanceMake recommendations about purchase of technology resources Research current and potential resources and servicesProvide network access to all staff and studentsInstall work stationsConnect and set up hardwareLoad all required softwareProvide network accounts and passwords as requiredMonitor security of all technologyInstall and maintain Foolproof and passwordsInput and maintain IP addressesAdvise staff of security breach and/or change in password or security status Ensure installation of lock out programsIdentify and prepare hardware for disposal when appropriateEnsure hardware is stripped and secured before disposal Show less

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  Abu Dhabi Vocational Education and Training Institute (ADVETI)

  -

  IT Manager