Jay Okey

Jay Okey

Fitness Instructor

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location of Jay OkeyGreater Melbourne Area

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  • Timeline

  • About me

    Senior Information Technology Application Analyst at Treasury Wine Estates

  • Education

    • RMIT University

      1999 - 2003
      Bachelor's Degree Computer Science
    • Swinburne University of Technology

      2011 - 2012
      Graduate Certificate Accounting
  • Experience

    • Waves Leisure Centre - City of Kingston

      Jun 2003 - Jul 2005
      Fitness Instructor
    • Healthlink

      Jan 2005 - Dec 2005
      Membership Sales Consultant
    • Prime Fitness

      Jun 2006 - Apr 2008
      Store Manager
    • AXA

      Apr 2008 - Mar 2009
      Adviser Assist Consultant

      Provided support to clients and advisers within the Summit platform invested in superannuation, pension and investment accounts

    • AMP

      Mar 2009 - Jan 2020

      Key Responsibilities:Administering AMP's Salesforce PRM instance Hosting workshops, documenting requirements & presenting solutionsWorking with stakeholders to implement changes to support business processesThe ongoing maintenance of data quality in AMPs Salesforce PRM system.Organise and facilitate Salesforce trainingCreate business process and system documentation for end-users.Building dashboards and supporting business in management reporting. Using both Salesforce standard dashboards and Einstein Analytics Building data-flows that incorporates data from multiple sources to support dashboard development on Einstein Analytics Ongoing Salesforce platform enhancements Investigation and analysis of various data and systems issues. Resolving issues by searching for the root cause.The administration and management of the Salesforce PRM and CPR mailboxes, answering queries and issues from stakeholders promptlyThe day to day operation of CPR (Common Planner Registry). Matching planner and licensee data to provide various downstream systems with a consolidated view of planner information.Skills and behaviours:Ability to identify areas for improvement (Salesforce system and associated processes)Strong analytical skills and attention to detailAbility to analyse and cross-reference data from multiple sourcesAdvanced knowledge of SalesforceAdvanced understanding of Einstein AnalyticsAdvanced knowledge of ExcelAbility to code in various programming languagesAbility to identify data issues and traceroute causes through related to business processes or systemsStrong interpersonal skills, self and situational awareness and a high degree of emotional intelligenceCommitted to the delivery of excellent customer service by engaging and liaising with key stakeholders Show less

      • Salesforce Administrator and Change Analyst

        Feb 2013 - Jan 2020
      • Customer Solutions Consultant

        Mar 2009 - Feb 2013
    • Launch Digital

      Jul 2016 - now
      Founder & Web Developer

      My role at Launch Digital Group is the co-founder and primary developer talent. I specialise in building plugins and solving business problems using internet technologies. Some past projects include:Ride High Country mobile application that more than 1900 riders use each year to track their participation in the eventFalls Creek Ski social media and ski cam componentWilliamstown CYMS website and membership registration systemBack On Track websiteTechnologies used:WordPress, PHP, Javascript, HTML, CSS, MySQL, SQL, Git Show less

    • Treasury Wine Estates

      Jan 2020 - now
      • Senior Application Specialist

        Aug 2022 - now
      • Senior Information Technology Application Analyst

        Oct 2020 - Sept 2022
      • Information Technology Application Analyst

        Jan 2020 - Oct 2020
  • Licenses & Certifications

    • UI Customization Badge

      Salesforce Trailhead
    • Apex Academy: Fundamental Salesforce Coding Techniques

      Pluralsight
      Nov 2021
      View certificate certificate
    • Learn JavaScript Course

      Codecademy
      Oct 2022
      View certificate certificate
    • Salesforce Platform Basics Badge

      Salesforce Trailhead
    • Flosum Certified Professional

      Flosum
      Jul 2020
      View certificate certificate
    • Quick Start to JavaScript: Volume 1

      Pluralsight
      Apr 2016
      View certificate certificate
    • Design the Web: Creating CSS-Only Navigation Menus

      Lynda.com
      Dec 2016
      View certificate certificate
    • Making Sense of the CSS Box Model

      Lynda.com
      Sept 2016
      View certificate certificate
    • Formulas & Validations Badge

      Salesforce Trailhead
    • Salesforce Certified Administrator

      Salesforce
      Jan 2018
      View certificate certificate