Nick Gerber

Experience

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  EXPRESS

  Apr 2018 - Jun 2023

  -Delivered an exceptional customer experience, maximizing personal sales results through a deep understanding of customer needs.-Utilized product knowledge to enhance customer interactions, creating a unique and memorable shopping experience.-Coached and mentored associates during scheduled shifts, ensuring high standards of customer service and satisfaction.-Executed opening and closing duties efficiently, maintaining a well-organized and welcoming retail environment.-Acted as the leader in the absence of the store manager, taking on management responsibilities and supporting team dynamics.-Cultivated an environment of genuine connection, ensuring all customers and associates felt welcome, heard, and valued.-Demonstrated strong time management and organizational skills, effectively managing multiple tasks and priorities. Show less -Delivered exceptional customer experiences, maximizing personal sales results through a thorough understanding of customer needs.-Utilized extensive product knowledge to provide an outstanding and unique shopping experience.-Cultivated an environment of genuine customer connection, ensuring all customers felt welcome, heard, and valued.-Consistently achieved personal sales goals, driving store performance.-Adapted to flexible schedules, including evenings, weekends, and holidays, to meet business needs.-Collaborated with team members to build strong relationships and foster a cohesive work environment.-Maintained store standards, ensuring the store was clean, organized, and visually appealing.-Assisted in managing inventory, including receiving and stocking products, and conducting regular inventory audits. Show less

  • Sales Lead

    Mar 2020 - Jun 2023

  • Store Associate

    Apr 2018 - Mar 2020
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  KINSEY'S FLOOR COVERING, INC.

  Jun 2023 - Apr 2024

  Sales Consultant

  -Guided customers in selecting appropriate flooring options based on their needs and preferences, enhancing their buying experience.-Prepared detailed job estimates and proposals, ensuring accuracy and clarity to meet customer expectations.-Provided end-to-end customer support from initial consultation through installation and follow-up, ensuring high levels of satisfaction and trust.-Built strong relationships with customers, fostering loyalty and generating repeat business.-Developed and implemented marketing strategies to expand customer base and drive sales growth. Show less

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  Charitable Allies | Your nonprofit advocate

  Dec 2024 - now

  Accounting Assistant

  - Assisted Accounting Manager in performing daily accounting tasks with a focus on accuracy and attention to detail in a part-time remote role.- Managed QuickBooks Online (QBO) daily bank feeds, including entering deposits, payments against invoices, and recording expenses.- Monitored email communications to collect backup documents and stored them in Dropbox for later attachment to financial transactions.- Entered all transactions from the LawPay merchant processing portal into QBO, ensuring timely and accurate data entry.- Utilized Salesforce for research and verification to ensure proper classification of transactions in QBO.- Supported monthly invoicing activities by running matter time entry reports in Salesforce, assisting with client billing procedures.- Communicated accounting discrepancies and suggested improvements to increase efficiency within the accounting process. Show less