Tran Nguyen

Experience

• 

  Green River College

  Sept 2017 - May 2018

  Peer mentor

  - Developed detailed lesson plans that include lessons, activities, and backup plans to meet wanted outcomes.- Provided in-depth advising on class selection, career pathways, and other academic issues.- Assisted students in choosing suitable programs and submitting the paperwork.- Organized in-person and group meetings to mentor students on various helpful skills for studying and living in America- Promoted the program using posters, public speaking speeches, and in-person sessions. Show less

• 

  University of Houston

  Jan 2020 - Dec 2021

  Department Assistant

  - Collaborated with staff and faculty to ensure smooth departmental operations.- Implemented and enforced school policies and procedures through effective communication and clear expectations.- Advised students on academic issues by identifying key information gaps and presenting solutions simply.- Managed departmental data in the school's internal system.- Coordinated departmental events and activities, enhancing student and faculty engagement.

• 

  HOTWORX

  Dec 2021 - Apr 2022

  Trainer/Sale Associate

  - Trained sales staff on product knowledge and customer interaction techniques, boosting team performance.- Achieved sales targets by building strong client relationships and understanding customer needs.- Engaged with diverse customers, providing personalized experiences to foster loyalty.- Managed inventory operations, implementing systems that reduced discrepancies by 15%.- Organized sales events, increasing revenue by 20% during promotional periods.

• 

  New England Elite Consultants

  Aug 2022 - Apr 2023

  Admission Advisor

  - Created custom education plans to enhance student success based on strengths and future needs.- Negotiated with contract teachers to meet goals while respecting their contract rights.- Delivered excellent customer service to students, parents, and prospects, fostering strong relationships.- Handled an average of 10 admission files monthly, including service, applications, financial documents, and visas.- Organized informational sessions and seminars to attract and inform potential students. Show less

• 

  MAAS EDUCATION TECHNOLOGY (MAAS EDTECH)

  May 2023 - now

  Academic Writer/Thesis Writer

  - Conducted in-depth research on diverse academic topics, producing well-structured and insightful papers.- Crafted clear and compelling arguments to effectively communicate complex ideas to academic audiences.- Adhered to formatting and citation standards, ensuring compliance with academic integrity and style guidelines.- Collaborated with researchers and faculty to refine arguments and enhance the quality of publications.- Provided editing and proofreading services, ensuring accuracy and coherence in academic writing. Show less

• 

  RMIT University Vietnam

  Jun 2023 - Aug 2023

  Mobility Coordinator

  - Managed relocation logistics for foreign staff moving to Vietnam, including housing, transportation, and settling-in services for a smooth transition.- Coordinated visa and work permit applications, ensuring compliance with local regulations and timely processing.- Developed onboarding programs to help foreign employees adapt to life in Vietnam, covering cultural and practical information.- Maintained organized records of relocation processes and documentation, ensuring compliance with policies and legal requirements.- Collaborated with HR and vendors to address relocation needs, providing support to enhance the employee experience. Show less

• 

  Lixibox

  Oct 2023 - Oct 2024

  Executive Assistant to CEO

  - Facilitated effective communication and organized internal and external meetings.- Coordinated C-level offline events, projects, and business trips.- Optimized budget and inventory management by establishing clear structures and procedures.- Interpreted for C-level executives and translated official paperwork.- Managed international business projects, identified new customers, and developed processes.

• 

  Accendus Vietnam

  Nov 2024 - now

  Secretary to General Director