Tracey Rees

Experience

• 

  Cushman & Wakefield

  Aug 1996 - Aug 2004

  Senior Secretary

  Sort post; log requirements onto database and create daily spreadsheet; update contacts database; scan and load documents onto domino doc (document management system); day to day typing of letters, reports, standard letters, minutes, mail merges, etc; website management; administrator/manager of CWOne (internet portfolio application); content manager for CWEB (internal intranet application); responsibility for updating all fee schedules and chasing up team on overdue invoices; filing; monitoring of fax machine and department email account; staff management and supervision; bulletin production. Show less

• 

  London Borough of Camden

  Jan 2005 - now

  Responsible for the health and safety of 38 building on 29 sites for Camden Corporate Property Department including: Administrative Buildings, Day Centres, Café, Mortuary, Cemeteries and Residential Tied Accommodation and budget totaling £2,030,182) with multiple billing schedules for before mentioned buildings, as well as ensuring invoiced works have been completed satisfactorily.Main point of contact for snagging and defect problems at Camden’s Corporate Property sites.Receives and interpreted all legislation, circulars and new initiatives affecting the department’s property portfolio, then report on their effects and ensure procedures are set up and operated to deal with them.Work closely with departmental service managers in developing repairs and maintenance strategies and procedures, and identifying potential resources from external bodies.Assisted with management of depots during absence of Property Manager due to sickness and vacant postEnsure that the department receives value for money for services purchased through tendering, negotiating and other contracts and service level agreements including services maintenance and construction relate projects and ensuring that the procurement of these services is in accordance with the Councils Standing OrdersWork closely with consultants and other technical advisers both externally and internally to ensure effective development and management of both revenue and capital projects for the designated properties.Co-ordinate on refit projects with landlords, tenants, contractors of buildings e.g. moves, re-decoration, M+E works.Liaise with legal services on cases including: Squatters, Defects/Snagging, Property Damage and Insurance Claims. Show less Full management responsibility for a team of professional Contract Support staff, including recruitment, selection and staff development.Provide an effective contract support function across all teams ensuring that full support is provided in a consistent and professional manner. Ensuring that staff absences are covered through the team’s knowledge of all areas of work. Engage with stakeholders to understand and identify business requirements and monitor progress ongoing, ensuring synergy with specified business needs and that expected levels of performance are continuously met. Will be an advocate of the Contract Support service and an expert point of reference on all matters relating to the functions of teams within the service. To take decisions on the allocation of resources and their allocation based on priority needs. Responsible for ensuring that the monthly partnering payment assessments, with a value c£1.5m per month, are prepared in a timely manner and to a good standard and then liaising and agreeing with Partner contractors the values to be paid. Collate details of outstanding orders on a monthly basis deciding what actions to take to maintain the integrity of the Repairs system, to provide a fully auditable system and to ensure proper budgetary control.Responsible for maintaining an audit of all equipment within the office at all buildings and documenting when equipment is allocated to staff.Assist the AM&BP Team Leader in the management of the Responsive Repairs budgets totalling c£10m per annum ensuring that budget reports are produced in a timely manner and in a suitable format to facilitate decision making. Manage the Landlords Gas Safety Certification non-access programme liaising with M&E Delivery and Housing Investigations team. Show less Assisting Head of Repairs and Contact Centre Manager liaising by email, phone or face to face with members of the public, Councillors and Camden staff. Typing of letters, emails, minutes and any other correspondence. Diary management. Minute taking. Logging and scanning correspondence. Updating leave records. Building management liaison with the Property Services Team and the Building Manager on all building issues. Managing reception, receptionist and allocating pool of staff on a rota. Ordering stationery and other office supplies. Show less

  • Help Desk Manager

    Feb 2023 - now

  • Property Manager

    Sept 2015 - Jan 2024

  • Contract Support Manager

    Apr 2011 - Aug 2015

  • PA to Head of Housing Repairs

    Jan 2005 - Mar 2011