Jasmine James

Experience

• 

  Migros-Genossenschafts-Bund

  Aug 2012 - Jan 2012

  Sales employee

  - Handle cash and credit sales, and close out till at the end of the day- Maintain shelf organization & stocking- Answer customers' questions, channel customer complaints to proper avenues- Provide a safe and welcoming retail environment to customers of all abilities/experience

• 

  ISO Public

  Feb 2013 - Jan 2013

  Call agent

  - Carried out different types of interviews and customer surveys through telephone- Use the most appropriate way to communicate with different behavior types on the telephone.- Effectively deal with job stress, angry callers, and upset customers- Apply the proper telephone etiquette to satisfy various customer situations.- Apply appropriate actions to effectively control a telephone call.- Identify voice skills and how to enhance a good telephone presentation.- Use questioning and listening skills that support effective telephone communication. Weniger anzeigen

• 

  International Registries, Inc.

  Apr 2014 - Apr 2017

  Administrative Assistant

  • Business Language: Englisch• Prepare and produce corporate documentation as per client’s instructions• Proof corporate documentation for compliance with the applicable law • Operate online risk screening procedures• Maintain Databases (Oracle, Maximizer)• Perform various adminstrative duties

• 

  T-Systems Schweiz

  Jan 2017 - Jul 2023

  • Business Operations Manager

    Jun 2018 - Jul 2023

  • Sales Assistant

    Jan 2017 - Jun 2018
• 

  Telekom Security

  Aug 2023 - now

  Bid Manager