Rick Walen

Experience

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  ADP

  Nov 1997 - Nov 2006

  Telecom Systems Analyst
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  Fidelity Investments

  Nov 2006 - Jun 2008

  Senior Business Analyst

  -Crafted strategic business solutions including: mission statements, value propositions, critical success factors, project management, gap/risk analysis and process re-engineering.-Developed business requirements for redesign of web design and legacy system platform to implement application upgrades.-Engaged in technical design process working with Systems Analysts and Developers to shape service oriented architecture and application development. -Worked with technical staff to create, interpret, and implement business requirements into technical specifications for all layers of architecture including: Oracle HRMS Database, application programming interfaces, web services and server/client side web code.-Managed technical expectations and streamlined development/implementation life cycles.-Created use cases, specifications documentation, process flow diagrams and business acceptance criteria.-Performed user and business acceptance testing of developed code. Show less

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  Micros Retail Systems

  Jul 2008 - Jun 2011

  D2C ecommerce Project Implementation Consultant

  • Provide first level consulting and product support for clients as they install MICROS Retail products• Investigate industry and company best practices to provide solution alternative to clients’ business and technical issues• Work with the client and other services team members to develop new business processes • Assist in the development of new procedures as needed• Conduct product training sessions for the customer• Gather business requirements and define scope of customizations• Communicate project issues that may impact the project’s success to the client and internal project leader• Provide remote and onsite operational support, problem determination and resolution• Author design documentation for modifications Show less

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  Connection

  Jun 2011 - Mar 2015

  Business Systems Analyst

  • Manage business requirements and related systems analysis and design efforts on large, complex software development projects with a focus on customer-facing consumer and B2B e-commerce sites.• Perform stakeholder analysis, interacting with key users and subject matter experts to gather, document, and validate business requirements.• Understand business processes and translate business requirements into solution design, including functional specifications, use cases, epics and stories, workflow diagrams, or other forms of documentation as needed.• Build consensus among key stakeholders to obtain agreement on business requirements and system design.• Work closely with the software development teams to quality assurance to ensure proper understanding of the requirements and test criteria.• Work closely with the UI Designers to facilitate user interface design.• Support user acceptance testing, validating that the product works as designed.• Work with external vendors to understand product functionality and develop plans for integration with internal systems. Show less

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  MilliporeSigma

  Mar 2015 - now

  Solutions Architect who captures, designs and maintains the as-is & target solutions architecture for Life Science business capabilities based on detailed knowledge in Application TechnologyKey Responsibilities:Capture as-is architecture, design target architecture, and agree roadmaps to transform as-is into target architecture of robust, secure, and scalable Services for Life ScienceDerive, approve and maintain Business & IT Capability Maps, Architecture principles, and Application Engineering standardsAccount for identifying and realizing cross-sector synergies by leveraging common target architectureAccount for Agile and Sustainable Solution DesignEnsure conformity of studies and projects by supporting informed decisions on exceptions from any of the defined architecture principles and engineering standardsSupport projects during design and implementation phasesDefine interaction between different application components, including sizing and monitoring thereofImplement and maintain solution and data architecture(s) Show less

  • Solutions Architect

    May 2022 - now

  • Application Engineer

    Mar 2015 - May 2022

  • Application Delivery Manager

    Mar 2015 - May 2022
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  Merck KGaA, Darmstadt, Germany

  Mar 2015 - Mar 2015

  Business Analyst in Program and Demand Management

  • Work closely with Stakeholders, Business Partners, Development teams and Quality Assurance teams to understand demand, articulate, execute and deliver business objectives and functional requirements for website development• Subject Matter Expert for registration validation and access including, system inputs, processes, and outputs for Health Care Professional facing secure websites• Certified SCRUM Master who engages with Business Partners and the Application Support team to implement bug fixes and system enhancements for continuous improvement to existing websites through iterative software development lifecycle methods• Developed custom Adobe Experience Manager Author training materials and study guides tailored specifically for targeted Business Stakeholders’ therapeutic areas• Train Business Stakeholders in Content Authoring techniques through hands on guided training in the Preproduction Adobe Experience Manager Author Environment• Applied systems integration knowledge to enable facilitated sign in, facilitated registration, and anonymous sign in for existing websites to enable access by Health Care Professionals to secure target content• Execute initial testing for all websites prior to user acceptance testing by Business Partners and Stakeholders• Translate high level business requirements into detailed user stories containing functional specifications• Manage small projects and work with program/project managers for large initiatives Show less