Ravinder Singh Virdi, MBA

Ravinder Singh Virdi, MBA

Data Entry Operator

Followers of Ravinder Singh Virdi, MBA6000 followers
location of Ravinder Singh Virdi, MBAGurgaon, Haryana, India

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  • Timeline

  • Skills

    Bpo
    Vendor management
    Team management
    Service delivery
    Operations management
    Crm
    Outsourcing
    Mis
    Performance management
    Resource management
    Customer service
    Requirements analysis
    Security management
    Transportation management
    Sla
    Call centers
    Soft skills
    Screening
    Solution architecture
    Pmp
    Customer satisfaction
    Business process improvement
    Employee engagement
    It service management
    Quality assurance
    Management
    Housekeeping
    General office administration
    Transition management
    Leadership
    Team building
    Facilities management
    Business development
    Employee relations
    Procurement
    Negotiation
    Business process outsourcing
    Customer relationship management
  • About me

    Strong problem solving approach, 18+ years of experience in administration, transport & facility management, ability to build trust by demonstrating integrity and responsible behavior, excellent team building skills, strong leadership and inter-personal skills, customer centricity contributes towards the organizational goals. Worked for Six Sigma - Transport & G&A Reduction Projects,

  • Education

    • Delhi University

      1995 - 1997
      Bachelor of Arts (B.A.) Delhi University

      Activities and Societies: Organizing Event, Social Activities

    • Amity University

      2020 - 2022
      Master of Business Administration - MBA Entrepreneurship and Leadership Management
  • Experience

    • Software & Consultancy Services (Currently Nagarro Software PL)

      Dec 1999 - Nov 2000
      Data Entry Operator

      Was responsible for uploading and maintaining data work for official internet site

    • Nagarro Software Pvt. Ltd. (SCS)

      Dec 2000 - Dec 2001
      Executive Administration

      General Administration, Stock Management, House keeping & Travel arrangements that includes Vendor management

    • Delhi Call Center - Gurgaon BPO

      Feb 2002 - Sept 2003
      Executive Administration

      Transportation & Administration including Housekeeping & Vendor management, Travel arrangements

    • Inforam - BPO Gurgaon

      Dec 2003 - Nov 2004
      Executive - Administration

      Transportation & Administration including Vendor management

    • IGT SOLUTIONS PRIVATE LIMITED

      Nov 2004 - Aug 2008
      Senior Executive - Administration

      Was responsible for - office operations at Gurgaon & Chennai facilities (2 branches in Udyog Vihar, 1 in Chennai). Actively involved with General Administration (Managing smooth routine functioning of 24/7 office operations, Housekeeping, Security Cafeteria, Transport, M&E and events in & outside the facility). Worked with Quality assurance / audit Department for ISMS implementation wherein streamlining of project/process & for cost saving (ISMS certification was achieved successfully) Transport - BPO Cabs in 14 separate shifts that includes more than 1000 employees within 200 routes everyday, Buses for IT regular shift for 550 employees, additional adhoc-taxis, reduction of cost through implementing six sigma. Show less

    • Hotspot Retails Private Limited

      Aug 2008 - Mar 2009
      Assistant Manager Administration

      Hotspot Mobile (SPICE Group) retail chain is in the technology. Was involved in new store openings all India for Administration. (Total 457 stores), was also involve in setting up new office in Sec. 62, Noida. Was responsible for General Administration functions like: AMC's of Office equipments, Asset Management, Communication System, Vendor Management, Material Procurement, Vendor Price Negotiations and Finalization of Agreements, TravelDesk handling (Domestic), Transport Arrangements; services like Electricity & Maintenance, Housekeeping, Horticulture, Security and organizing events as and when require. Show less

    • INTERGLOBE TECHNOLOGIES PRIVATE LIMITED

      Apr 2009 - Apr 2013
      Assistant Manager - Transport (Admin)

      Interglobe is an IT and BPO company and parent company for IndiGo Airlines. Was responsible for handling transport operations of Gurgaon, Mumbai & Chennai for above 2700 employees. Added experience in InterGlobe of facility operations at Gurgaon.

    • ISS Facility Services - North America

      Apr 2013 - May 2015
      Manager - Transport

      Currently responsible for handling transport operations of Mumbai. Handling 24/5 operation, implementing transport system for new sites, responsible for overall transport operation for employee’s pickup and drop. Defining and driving the functional SLA with the service providers. Evaluating suppliers based on quality, performance and on-time delivery. Reporting cost and initiatives to Senior Management team on a timely basis. Organizing 'Group Meetings' with business heads and teams to align operations initiatives based on business requirements and to address customer requirements. Show less

    • Appster

      Jun 2015 - Jun 2018
      Manager - Facility & Administration

      Appster was the fastest growing App Development company. With offices in 3 continents from Melbourne to San Francisco and Gurgaon.Responsible for facility & administration as below:- Managing Administrative Activities Involving Purchase Of required assets, Procurement, Housekeeping, Safety, Security, Employee Induction, Transport, Cafeteria.- Managing Repair, Maintenance & Replacement of Office Equipment's, Building, Etc.,- Procurement, Operations of Security And Surveillance- Vendor Management, Installation And Commissioning of Equipment's that are required for the facility etc. Show less

    • Navisite

      Jul 2018 - now
      Senior Facilities Manager

      Navisite India Pvt. Ltd., is a leading international provider of enterprise-class, cloud-enabled hosting, managed applications and services.Heading Facility, Transport and TravelDesk as below:- Managing Administrative Activities Involving Purchase Of required assets, Procurement, Housekeeping, Safety, Security, Employee Induction, Transport, Cafeteria, TravelDesk Etc.- Assisting The Department In Project Management, Cost Optimization- Cost Control And Ensuring Timely Implementation Of The requirements.- Managing Repair, Maintenance & Replacement Of Office Equipment, premises, Etc.,- Procurement, Operations Of Security And Surveillance- Vendor Management- Monitor All Statutory Compliance Areas.- Event Management, Organizing Meetings, Conferences, Making Travel Arrangements And Hotel Reservations For Employees- Liasioning and Coordinating with various departments within the office.- Active Participation In The Leadership Team- Upkeep Of Office Administrative Facilities And Ensure Availability Of Daily Miscellaneous Requirements To Provide Harmonious Work Culture To Employees.- Acting As Info-Hub For Providing Administration Related Information and supervising administrative activities kike General Admin, Verification Of Stationery Stock, Petty Cash, Courier, Pest Control, Housekeeping, Etc.- Specialization In Handling Back Office Operations, Inter-Office Correspondence, Quotations, Monthly Billing, Cheques, Etc. Show less

  • Licenses & Certifications

    • A Strategic Planning Approach to Suicide Prevention

      Suicide Prevention Resource Center at EDC
      Aug 2019
    • Diversity, Sensitivity and Inclusion

      Global Goodwill Ambassadors Foundation (GGAF)
      May 2019
    • Leadership Skills for High Performance

      Global Goodwill Ambassadors Foundation (GGAF)
      Jun 2019
    • Women Empowerment (WE)

      Global Goodwill Ambassadors Foundation (GGAF)
      May 2019
      View certificate certificate
    • Humanitarian Aid Worker Safety Training Program

      Global Goodwill Ambassadors Foundation (GGAF)
      Jun 2019
    • Certified NLP Practitioner

      NLP Coaching Academy, India (NLPCoach.in)
    • Advanced CBT Diploma

      Centre of Excellence
      Aug 2019
    • Diploma in Psychology

      Alison
      Jun 2019
      View certificate certificate
    • Certificate in Professional and Life Skills

      Amity University Online
      Dec 2020
      View certificate certificate
    • Emotional Intelligence (EI)

      Global Goodwill Ambassadors Foundation (GGAF)
    • Advance Diploma in NLP Coaching

      NLP Coaching Academy, India (NLPCoach.in)
    • CPR, AED & First-Aid Certification Course

      Save a Life Certifications by NHCPS
    • Transformational Leadership

      Alison
      Dec 2019
      View certificate certificate
    • Occupantional Safety & Health

      Global Goodwill Ambassadors Foundation (GGAF)
      May 2019
      View certificate certificate