Harish .

Experience

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  Wipro Digital Operations and Platforms

  May 2015 - Jan 2016

  Associate

  * Installation, configuration and troubleshooting of Linux Servers. * Manage, coordinate and implement software upgrades and patches. * Implement changes, perform security related tasks. * Identify and recommend improvements to existing processes and procedures.* Monitor Infrastructure using Nagios monitoring tool. * Perform 24x7 on call duties on a rotation basis.

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  National Informatics Centre, MeitY ; Payroll - CMS Computers Ltd.

  Apr 2016 - Apr 2019

  Engineer

  • Planned and implemented the Infrastructure and Operations of Data Center for NIC, CGO Complex HQ, New Delhi. • Configured monitoring tool at Headquarters to manage and monitor devices of NDC Shastri Park, NDC Bhubaneswar, NDC Pune, NDC Hyderabad.• Monitored and managed above 9000 websites of Govt. of India like MHA, DRDO, MOD, MHRD, etc.• Monitored and managed 5500+ Servers (majorly Linux based) and Network Devices.• Implemented virtualization setup on VMware module.• Snapshots, templates, cloning VMs.• Enabling High Availability and Fault Tolerance on desired VMs.• Migrating VMs from one datacenter to another.• Worked on vDS (Virtual Distributed Switch), adding hosts as per the requirement to vlans. Show less

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  Ericsson

  May 2019 - May 2021

  Engineer | Team Lead (Infra & Ops)

  • Worked as a Team Lead, handled Incident Management, Problem Management and Release Management.• Maintain SLA, KPI and KRA ensuring that project meets the agreed target with client.• Led the team of 12 members including arrangement of comprehensive training programs.• Performed all system administration responsibilities.• Server Management via monitoring and troubleshooting.• Client handling on Service Request Management updates.• Managed virtualized setup of Cloud Computing technologies.• Evaluate VMs on VMware ESXi module.• Administered and troubleshooting on VMware Vshepre.• Administered Linux based servers, Network Switches, Extreme Switches.• Server health checks, reports preparation, patching, server hardening, user management.• Server Management and Network Security. Show less

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  Indian Oil Corp Limited ; Payroll - Smartx Technologies

  May 2021 - Sept 2021

  Senior System Engineer

  • Handled the project as a Team Lead, a team of 8 members.• Managed Data Center Operations and Infrastructure.• Responsible for all System Administration activities of Server Management.• Incident Management and Problem Management.• Handling VMware Virtualization environment using ESXi v6.5 and v7.• VRA VRO automation with VMWare.

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  CGI Information System and Management Consulting

  Sept 2021 - Jun 2022

  Senior Software Engineer

  • Led the team of 9 members, ensuring that team meets SLA and KPIs.• Incident, Problem, Change Management and its workflow.• Infrastructure management and patching automation using Ansible.• Perform User Administration tasks such as Account Creation/Deletion, Access Delegation/Revocation, etc.• Monitor for any outages, troubleshoot or escalate as per the severity of the outage.• Git, Version Control, Branches Manage, Collaboration, Commits, Reverts.• Docker, Containerization, CICD using Teamcity.• Create/Update Procedures and documentation.• Perform recovery and performance tuning.• Perform 24X7 on-call duties on a rotation basis. Show less

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  National Informatics Centre, MeitY ; Payroll - CMS Computers Ltd.

  Jun 2022 - Apr 2024

  Senior System Administrator

  • Handling Incident Management and its workflow for the various Central Government Departments.• Handling a team of 12 members, which includes Tech-Support (service desk), Linux Admin, Windows Admin, Network Admin, Storage Admin.• Managing monitoring tools including OpenNMS, Grafana, Zabbix, CheckMK.• Git, Version Control, Branches Manage, Collaboration, Commits, Reverts.• Docker, Containerization, CICD using Teamcity.• Configured various monitoring tools for device monitoring, such as Servers, Switches, IPS, IDS and Network Firewalls.• Provide OS Level Support on Linux Tickets in NIC Service Desk.• Creating and Providing Grafana User dashboards for Self-Monitoring to various Government Departments.• Managed and implemented software upgrades and patches manually and using Ansible. Show less

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  National Informatics Centre, MeitY | Payroll - Rakuten India Pvt. Ltd.

  Apr 2024 - now

  IT Consultant

  • Handling a team of 14 members, which includes Tech-Support (service desk), Linux Admin, Windows Admin, Network Admin, Storage Admin. • Application Performance Monitoring for Central Government Projects including eProcurement, Election Commission of India, MCD, CGHS, DRDO and in like manner.• Product based Full Stack Observability, Trend Analytics using Sixthsense APM.• Providing performance reports and real-time monitoring observations including span information, error traces.• Led the performance and impact evaluation as necessary for capturing and reporting to different stake holders like Aamantran (MOD), MCD, MNRE, e-Transport, e-Courts, etc. Show less