Hannah Molayal

Experience

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  Waukee Ice Cream Shoppe

  Aug 2017 - Aug 2021

  Food Server

  - Seasonally provided service to thousands of customers that was efficient and friendly. - Maintained cleanliness in accordance with Iowa food safety standards to ensure customer loyalty and satisfaction. - Trained an average of 5-7 employees each year to allow for optimal experiences for employees and customers.

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  Hy-Vee, Inc.

  Jan 2020 - Apr 2023

  - Managed a team of 3-10 employees to guarantee business operations are running smoothly. - Trained multiple new employees each month on online shopping and Hy-Vee procedures to ensure brand standards are met. - Communicated with customers via telephone, email, and text messaging to resolve issues and provide vital information. - Efficiently shop approximately 150-200 items per hour to support staff and guarantee order completion. - Utilize a POS system to complete work efficiently. Show less

  • Shift Lead

    Mar 2022 - Apr 2023

  • Online Shopper

    Jan 2021 - Apr 2023

  • Cashier

    Jan 2020 - Jan 2021
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  Iowa State Daily

  Aug 2022 - now

  Politics Reporter

  - Interview students, faculty, and local politicians to create stories that are detailed and researched. - Write engaging stories covering state and federal politics to inform the Iowa State community, including thousands of students.- Communicate with editors about deadlines and expectations to ensure products are ethical and timely.- Manage a story series to inform students about upcoming visits from presidential candidates to encourage student political participation. - Cover live events, including Town Halls, City Council, Graduate Student Senate, Student Government, and campaign events to keep the Iowa State community informed. Show less

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  Hampton Inn and Suites

  Apr 2023 - now

  Guest Service Representative

  - Efficiently check guests in and out of house using Property Engagement Platform to ensure an optimal desk experience. - Promote guest satisfaction through conflict resolution and communication, allowing for a better stay. - Promote and sell hotel rooms according to individual guest's needs through communication and knowledge of the community. - Communicate via telephone, email, and text to accommodate guest preferences and ensure proper information is provided.

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  Carrie Chapman Catt Center for Women and Politics

  Aug 2023 - May 2024

  Gender Balance Project Intern

  - Collected and examined qualitative data regarding Iowa politics to complete analysis and data visualization. - Authored engaging fact sheets and articles to share findings with the community regarding the state politics in Iowa. - Utilized Microsoft and Qualtrics in data acquisition and analysis to ensure high-quality data. - Collaborated with a team to create communication products and research efficiently.- Tracked upcoming elections and candidates to ensure thorough and complete research. Show less

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  UInterview, Inc.

  Jun 2024 - Aug 2024

  Journalism Intern

  - Wrote about political topics based on newsworthiness to create 8-12 stories per week.- Conducted ethical research to create unbiased news to inform the public. - Investigated complex political issues to provide the audience with digestible and thorough information.- Executed search engine optimization for digital content to reach a larger audience. - Accepted feedback to improve my communication skills and ethics as a journalist.

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  Carrie Chapman Catt Center for Women and Politics

  Aug 2024 - now

  Voter Engagement Intern

  - Design content and cultivate an Instagram account to encourage student participation in the 2024 election cycle.-Communicate with students and staff using written and verbal communication to promote awareness of available resources and research.- Assist students in voter registration and questions regarding voting processes in Iowa. - Promote an on-campus presence for Cyclones Vote through events, tabling, and stocking resources across campus.