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Jaylane Samawi

Jaylane Samawi

Guest Relations Manager

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location of Jaylane SamawiEgypt

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  • Timeline

  • About me

    Administrative Assistant at Holding Company for Tourism, Hotels and Cinema

  • Education

    • Nido De Aguilas International School-Santiago de Chile

      1988 - 1990
      High school diploma General Studies

    • The American University in Cairo

      1990 - 1995
      Bachelor of Arts (B.A.) Mass Communication/Media Studies

  • Experience

    • Le Royal Meridien Nile Tower

      Sept 1998 - Aug 2002
      Guest Relations Manager

      Ensured revenue maximization through depatmental opportunities. Handled monthly business plans. Responsible for meeting department targets and budget. Responsibke for daily operations of the executive floors.

    • Fours Seasons Hotel at Nile Plaza

      Jul 2004 - Sept 2005
      Guest Service Manager

      Served as Public Realtions representative for all official delegations and VIP guests. Conducted in house training courses for staff on business etiquette, basic communication skills and customer service. Responsible for department's yearly strategic planning and budgeting.

    • Holding Company for Tourism, Hotels and Cinema

      Oct 2005 - now
      Public Relations and Events Specialist

      Acting as liaison between investors and company coordinating all requirements regarding meeting planning, press confferences, submission of reports and budgets. Responsible for handling media relations, press kits and all promotional material.

  • Licenses & Certifications

    • Advanced Presentation Skills

      Starwood Hotels

    • Basic Selling Skills

      Four Seasons Hotels

    • Business Etiquette and protocol

      Starwood Hotels

    • CPR/AED for Professional Rescuers and Health Care

      Cairo American College

    • Problem Solving and Decision Making Skills

      Starwood Hotels

    • Specialist in Performance Nutrition

      International Sciences Sports Association (ISSA)

    • Time Management Certificate

      ITT Sheraton

    • Train the Trainer

      Starwood Hotels