
Bertha L.
Assistant Manager

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About me
Interim Senior Director, DEI & Community Programs
Education

Central Washington University
-BABS Business Administration - Finance
University of Washington, Michael G. Foster School of Business
2009 - 2011EMBAActivities and Societies: National Society of Hispanic MBAs (NSHMBA) National Association of Professional Women
Experience

Washington Mutual Bank
Jan 2003 - Jan 2006Assistant ManagerI was responsible for day-to-day branch operations and personnel management. I led customer service, sales goals and marketing plans, and oversaw annual branch audit reviews.

Virginia Mason Memorial
Dec 2006 - May 2020In this role I was the clinical operations director of a pediatric specialty services multiagency clinic for children with special health care needs. I led the patient and family voices committee that supported experience of care strategies. I also provided leadership in the planning and implementation of a nonprofit 501(c) (3). I built and implemented the organizational health equity strategic plan. I was also responsible for the leadership of community wellness programs and developed partnerships with funders and community organizations to implement county level health improvement initiatives. I participated in the implementation of a Native American led infant mortality committee and research that addressed countywide health disparities. I built the organizations language services department, implemented new policies using change management strategies, led 5 departments, 18 programs and up to 120 employees with a combined operational budget of $12Mil. I implemented lean project focused on improving processes that impacted quality of care. I served as the organizational leadership representative on the Greater Columbia Accountable Communities of Health council, and participated with the Health Care Authority on implementing statewide health improvement plans to address health disparities among underserved population Show less In this role I was responsible for the operational oversight of evidence based Health Education programs following public health models and theory. I worked with the CDC and Hispanic Access Foundation on Juntos Podemos Contra el Cáncer a community based participatory research project to address Latinx health disparities. I was co-investigator in a childhood obesity prevention research project with Pacific Northwest University of Health and Science; and a research associated of hospital based Emergency Department utilization hotspotter project in partnership with Kaiser Permanente Center for Community Health & Evaluation. I also led the organization's community and population health interventions; working with a community of health collaborative to develop countywide health improvement plan to address social determinants of health using collective impact/cross-sector approaches. I had leadership responsibilities for the organizational Healthy Hospitals Initiative; healthier foods in healthcare, less waste, safer chemicals, leaner energy, and smarter purchasing. I also led the The Memorial Foundation's grants programs, which raised over $2Mil annually. Show less
Sr. Director, Community Health Planning & Development
May 2017 - May 2020Community Health Director
Oct 2013 - May 2017Health Outreach Manager
May 2010 - Oct 2013Communications and Marketing
Dec 2006 - Apr 2010

MultiCare Yakima Memorial
Apr 2020 - nowIn this role I provided leadership of community outreach, obesity prevention, veteran services, diabetes prevention, diabetes and medical nutrition therapy community clinic and hospital based services. I led the organizational wide Health Equity strategic plan, focused on disparity elimination, systems and structure change, organization development, diversity and inclusion. I also led the language services department that provide interpretive and translation services for hospital based departments and 24 clinics with a range of specializations. I was also responsible for organizational wide community benefit, community health needs assessment, and local health improvement network initiatives to improve population health. Show less
Interim Senior Director, Diversity, Equity, Inclusion and Community Programs
Jan 2023 - nowDirector of Diversity, Equity and Inclusion
Jan 2022 - Jan 2023Director, Community Health and Health Equity
Apr 2020 - Dec 2021
Licenses & Certifications

Certified Cultural Competency Trainer
CCHCP
Certified Spanish/English Medical Interpreter
DSHS
Hispanic Cultural Marketing Certificate
Center for Hispanic Marketing Communications – Florida State University- View certificate

Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional EducationMay 2021 
Collaborative Institutional Training Initiative
CITI Program, A Division of BRANYJan 2017
Data Management and Visualization
CourseraJan 2016.webp)
Intercultural Development Inventory
INTERCULTURAL DEVELOPMENT INVENTORY, LLC (IDI, LLC)Oct 2020
Volunteer Experience
Equity Governance Collaborative, Community Board Member
Issued by Washington Permanente Medical Group on Jan 2023
Associated with Bertha L.Latino Center for Health Board
Issued by University of Washington on May 2015
Associated with Bertha L.Board Member
Issued by THE MEMORIAL FOUNDATION, INC. on Jan 2024
Associated with Bertha L.Board Member
Issued by La Casa Hogar on Nov 2012
Associated with Bertha L.
Languages
- enEnglish
- spSpanish
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