Alex Aschenbrenner

Experience

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  Kwik Trip

  Apr 2009 - Sept 2009

  Marketing Intern

  - Promote events in Wisconsin, Minnesota, and Iowa to advance the company’s image into new markets- Work independently to travel to 150 Kwik Trip stores and promote Kwik Trip’s end of the year meeting- Endorse the Kwik Trip credit card and sign up customers as well as business owners at event locations that included grand opening, golf outings, races, and fundraising events- Speak publicly at events over public address systems to increase traffic to Kwik Trip promotion tents

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  University of Minnesota - Duluth

  Aug 2009 - May 2010

  Student Lab Consultant

  - Assist the Information Technology System and Services department in maintaining the University's Computer Labs- Maintain utmost standard of customer service while dealing with large volume of customers- Distribute AV equipment- Assist Lead Lab Consultants in tasks to maintain the services of the Tech Center.- Attend to classroom calls to troubleshoot Audio Visual problems as well computer problems.- Serve the technological needs of students and faculty as they come to the Tech Center for questions, troubleshooting, and equipment rental. Show less

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  University of Minnesota

  May 2010 - May 2012

  Supervise lab consultants at the front desk of the Technology Center in assisting students, faculty, and staff with computer problems.Create and maintain images for the computer rental programCreate, duplicate, and deploy Pharos print stations in over 20 different locations in the UniversityDevelop and administer training sessions for new employeesPrepare Microsoft Windows computers for computer sales using sysprep and Symantec GhostMaintain a Microsoft Access database used with the scheduling application for employees Show less

  • Better Neighbors Director

    May 2010 - May 2012

  • Lead Lab Consultant

    May 2010 - Dec 2011
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  University of Minnesota - Duluth Information Technology Systems and Services

  Sept 2010 - Dec 2011

  Help Desk

  The goal of this position is to assist students, staff, and faculty with all aspects of technology at the university. Duties include answering emails, creating work tickets, and answering technology questions over the phone.

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  Maurices

  Dec 2011 - Jun 2012

  Information Technology

  Configure and upgrade Cisco Routers, Access Points, and Switches to be PCI compliant. Configure Dell Switches. Work remotely to configure already in place network equipment. Including registers, handheld mark down devices, Access Points, Switches, and Routers. Use KiwiCatTools to configure hundreds of Routers and Switches at a time.

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  Avtex Solutions, LLC

  Jun 2012 - Apr 2017

  • Microsoft Active Directory: Analyzed, added users, manage security groups, and machines.• Inventory Management: Analyzed and build processes and documentation for Inventory tracking.• Desktop Deployment: Planned, optimized and deployed Windows 7 machines.• SCCM Management: Configure driver packages, task sequences, and collections.• Microsoft Exchange: Create email aliases, manage delegates/ permissions, and configure mailboxes.• Documentation and Training: Document procedures, processes, and task as well as train new employees. Show less

  • Business Analyst

    Jul 2013 - Apr 2017

  • Technical Support Engineer

    Jun 2012 - Jul 2013
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  Great Clips Inc.

  Apr 2017 - now

  Technical Product Manager

  - Spearheading the management, innovation, and development of cutting-edge software products designed to empower franchisees in optimizing their business operations.- Directing and leading efforts in customization, development, and strategic roadmap planning for the Power Platform and Dynamics 365.