
Jennifer Flippance
Senior Business Systems Developer

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About me
Museum Project Manager
Education

Durham University
1993 - 1996BA Hons (2.1) ArchaeologyBA Archaeology

University College London, U. of London
2003 - 2004MA Museum StudiesDissertation: Mainstreaming ethnic diversity in London Museums
Experience

3M
Sept 1997 - Nov 2000Senior Business Systems DeveloperA variety of support, development and project management roles as a member of the internal IT department for this global manufacturing companyManaged day-to-day support for a variety of UK and European IT systems including prioritisation and liaising with users and technical teamsDeveloped and managed the implementation of many new IT applications, including managing user training and testing

PwC
Dec 2000 - Nov 2002Senior AssociateSpecialised in delivering IT, project management and risk management solutions to high-profile finance companies.Ran the project support offices for two large projects for global finance companies.Developed marketing plan and promotional material for professional services.Conducted post-implementation IT reviews and audits for global finance companies.Identified business requirements, conducted an IT systems selection and managed evaluation testing for a private equity firm. Show less

Imperial War Museum
Oct 2005 - May 2008Project Co-ordinator/Project Manager/Project AssistantLed a £48,000 Heritage Lottery funded project to develop a future plan for the UK National Inventory of War Memorials (Part of the Imperial War Museum - know known as War Memorials Archive). This involved creating a new Development and Access plan which defined the future strategy of the UKNIWM, including web, learning and volunteering programmes.Managed external consultants to carry out audience surveys, focus groups and develop a new Audience Development PlanDeveloped a programme of development activities, budget and other documents to support an HLF bid application of £750k. Organised a formal event to launch this to stakeholders and potential fundersManaged ongoing marketing for the project, including press releases, liaising with external partners and funders, and regularly reporting to trustees and project boardManaged day to day operations of the UK National Inventory of War Memorials, including the supervision of one full-time Database and Enquiries Assistant, 9 part-time office volunteers and 150 volunteer fieldworkers based around the UK. Developed the role of the UKNIWM, acting as advocate for the UKNIWM and war memorials, represented the UKNIWM on various committees, reported to trustees, carried out marketing and fund raising activitiesDelivered learning activities, such as talks, stalls at family history events, wrote articles for several magazine, redeveloped the UKNIWM volunteer magazine Managed UKNIWM website, writing content and resolving issues. Developed the first blog at the Imperial War Museum Show less

The British Postal Museum & Archive
May 2008 - Dec 2010Exhibitions and Project ManagerResponsible for developing and co-ordinating the London 2010: Festival of Stamps (a year-long celebration of stamps, stamp design and postal heritage) including recruiting project partners, managing relationships with major partners & stakeholders and conducting a PR and marketing campaignProject managed the development, installation and deinstallation of the Empire Mail: George V and the GPO exhibition at Guildhall Art Gallery and, through the project officer, two other temporary exhibitions in 2010Line-managed the 2010 Exhibitions and Festival Officer and managed other BPMA exhibitions work, including the touring exhibitions, temporary displays and the development of photography exhibitionManaged the London 2010: Festival of Stamps and Exhibitions project documentation and budgets, including end of project evaluationsContributed to exhibitions planning for development of new permanent museum Show less

Lightyear Foundation
Oct 2011 - Aug 2014Volunteer (Executive Team)Volunteer with a small volunteer-run charity that delivers and promotes practial, low-cost science education in Africa and the UK. Includes being part of the executive team, LYF at events and running science activities for children.Led expedition of 12 volunteers on 2-week trip to Ghana in June 2013, delivering practical science sessions to schools.

Natural History Museum
Apr 2012 - nowProject ManagerDelivered £1.6m Anthropology Collections store refurbishment in former WW2 bunker, including decanting collection of 25,000 human remains and installing new bespoke compactorised storage.Delivered £800k refurbishment of three spaces, including a new conservation studio, Collections store with purpose-built compactorised storage, and a refurbished acid laboratory.Project manager on c.£12m redevelopment of Grade 1 Listed Hintze Hall, working alongside project director. Responsible for the delivery of the following:Managed content and specimen workstreams, working with Interpretation, Science, Conservation, Technical Production and external donorsBuilding conservation, (including terracotta and mosaic repair) enabling works including decanting galleries, surveys and ventilation feasibility Led project to suspend 4-ton, 130-year-old blue whale skeleton 'Hope' in Hintze Hall; media work including featuring in BBC Horizon documentary Delivered new automated cloakroomManaged £1.2m Whales temporary exhibition through whole design process to tender for Principal ContractorManaged £800k Life in the Dark temporary exhibition to appointment of designersProject managed the 2012/13 Ice Rink, working with external partners, dealing with planning permissions, H&S, marketing and PROther projects including gallery feasibility studies and website redevelopmentVice chair of the Museum’s Sports & Social Association Show less
Licenses & Certifications

Managing Safety
THE INSTITUTION OF OCCUPATIONAL SAFETY AND HEALTHDec 2018
Managing Successful Programmes (MSP) Practitioner
AXELOS Global Best PracticeFeb 2019
Prince 2 Practitioner
AXELOS Global Best PracticeSept 2014
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