Amanda Etuk

Experience

• 

  GNC

  Apr 2013 - Aug 2013

  Pharmacist

  • Developed the business innovation strategy to grow sales by cross selling prescription medication with vitamin supplements and whole foods, averaging over 100+ customers per month and contributing to a 12% sales increase.• Increased customer loyalty by 15% by leveraging product and medical knowledge to provide clients with product information and support, introducing new products and implementing solutions to resolve over 200+ client issues.• Expanded value added services by introducing minor health checks including blood pressure and blood glucose level testing, increasing company's revenue streams.• Organised health promotion campaigns for over 100+ to further create awareness on health and drug related topics including immunisation, creating information leaflets on world recognized health dates such as December 1st World Aids Day. Show less

• 

  National Agency for Food and Drug Administration and Control (NAFDAC)

  May 2014 - May 2015

  Pharmacy Intern

  • Part of a cohort for international partnerships with Non-Governmental Organisations.• Partnered with private sector applications for review and screening of import documents before the issuance of pre-release stamps and conducting inspection of regulated items at the ports of entry before release.• Conducted research and investigation into consumer complaints; visiting merchant sites to collect samples of products for analysis, checking registration status etc.• Conducted post marketing surveillance of regulated products (Quality & Safety of Food, Drug, Cosmetics, Detergent, Packaged Water and Medical Devices).• Maintained a functional database on Adverse Drug Reactions by collating data from Incidence Case Report Forms submitted by tertiary health institutions.• Reviewed standards, specifications and guidelines for the importation and exportation of food, drugs, medical devices, cosmetics, chemicals, detergents, drinks, and bottled water. Show less

• 

  St. Ives Specialist Hospital

  Jun 2015 - Aug 2016

  Pharmacist

  A multi-specialist and Fertility clinic providing consultant-led and technology-driven medical care services.• Acted as liaison between stakeholders, pharmaceutical companies, government drugs management and customers for the company, achieving a 20% reduction in overhead costs and lowered write off costs.• Provided subject matter expertise on drug information, dosage and adverse drug reaction for proper patient counselling, drug compliance and monitoring, resolving drug therapy problems for 300+ patients. Show less

• 

  Messenger

  Jan 2018 - now

  Co-Founder

  Messenger is a logistics platform that finances and aggregates end-to-end logistics and supply chain operations. We connect businesses to their customers by enabling efficient deliveries of their goods.www.getmessenger.ng• Built brand perception, facilitated growth projects and business opportunities; negotiating and securing B2B partnerships and sustained strong relationships with clients, managing client experience by processing clients' mandates and resolving clients' concerns.• Defined the company’s revenue and operations strategies, brand positioning and product vision and developed pricing, shaping its expansion in Nigeria. Show less

• 

  Hygeia HMO

  Apr 2018 - Mar 2019

  Pharmacy Benefits Officer

  • Interfaced with partner organisations; hospital pharmacy departments, wholesale pharmacies, community pharmacies and group purchasing organisations via phone calls, emails and in person; sourcing for rare drugs for specialty cases for enrollees and negotiating with suppliers resulting in 15% decrease in drug costs monthly.• Collaborated with cross functional teams including finance, operations and healthcare to streamline communication and develop a new standard for documentation, which improved efficiency by 20% for analysing claims/billing from provider hospitals and pharmacies, tracking value and monitoring cost control.• Built relationships with pharmacy providers for the organisation’s pharmacy benefits program enabling access to health care services at community pharmacies nationwide.• Managed worksite clinic facilities for corporate clients including UAC Nigeria nationwide. Show less

• 

  Zippy Logistics

  Mar 2019 - Aug 2021

  General Manager

  • Deployed change management to improve underperforming dispatch business; vaccine distribution partnership with DHL Express, palliative distribution for private and public entities during COVID-19 lockdown others including e-commerce businesses, employee trainings, IT projects and performace tracking, establishing a new restructure of warehouse goods receiving process cutting down process time by 50%.• Managing and developing a team of supply chain planners and staff to support the delivery of an optimal supply chain experience. Show less

• 

  54gene

  Oct 2021 - Jun 2023

  • Part of management team steering the ship during transition period for acquisition by maintaining records and operational milestones • Collaborated with executive management team to develop SOPs, goals and performance metrics for molecular diagnostics, research projects and support business decisions across 13 Nigerian states accounting for 70% of the nation’s GDP, ensuring that organisational policies and objectives aligned with global supply chain practice; providing training to over 100 employees, onboarding partners and achieving 25% decrease in entire cost of operations.

  • Director - Supply Chain

    May 2023 - Jun 2023

  • Senior Logistics Manager

    Oct 2021 - Apr 2023
• 

  Harambeans

  Jan 2024 - Mar 2024

  Harambeans Lab Fellow

  Harambeans are African innovators who have pledged “to work together as one” to unlock the potential of Africa. Over the last decade, Harambeans have spawned a series of tech-enabled unicorns such as Andela, Flutterwave, and Yoco, which have collectively raised over $2 billion from Google Ventures, CRE Ventures and Accel.

• 

  Cascador Nigeria

  Feb 2025 - now

  Program Director

  Cascador is the preeminent accelerator for developing a strong value proposition and operational excellence, uniquely focused on leadership development, long-term support, and community in tandem with education, mentorship and access to capital.www.cascador.org