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Manuel Matavela

Internship

583 followers

Mozambique

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Timeline
About me
Customer Experience Specialist at Vodacom Mozambique
Education
- Universidade São Tomás de Moçambique
  2019 - 2019
  Licenciatura Licenciatura - Administração de Sistemas Informáticos e Redes
- Escola Técnica Padre Prosperino Gallipoli
  2013 - 2015
  Bachelor's degree Accounting and Finance 13
- Instituto Comercial de Maputo
  2010 - 2013
  Contabilidade Contabilidade 12
Experience
- Ministério do Mar, Águas Interiores e Pesca
  Aug 2015 - Feb 2016
  Internship
- CTS Mozambique
  Mar 2016 - Aug 2017
  Supply Chain officer
- Vodacom Mozambique
  Aug 2017 - now
  M-Pesa Back Office
  - Customer Experience Specialist
    Aug 2020 - now
  - Coordinator: Customer Experience Improvement
    Dec 2019 - Aug 2020
  - Gestor de reclamações
    Mar 2018 - Dec 2019
  - Chefe de equipe
    Jun 2019 - Nov 2019
  - Analista de fraude
    Mar 2018 - Feb 2019
  - Agente da linha do cliente
    Aug 2017 - Feb 2018
Licenses & Certifications
- Accountant and Audit
  UGC
  Apr 2016

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