Ramiro Alvarez

Experience

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  Sitel Group

  Jan 2009 - Nov 2010

  Customer Care Representative

  Receive in-bound and out-bound calls from customersfor a USA based company of telecomunicationsDeliver exceptional customer service and post-salesfollow upGive customers technical support issues via inboundcalls and emailTake complete ownership for relationship in resolutionof customer needsParticipation in Client growt

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  MarketingFlash

  Mar 2011 - Dec 2014

  Sales Supervisor

  Evaluation and control of personnel Merchandising in Modern Retail and Whole sales channel

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  Company name Marketing Flash S. A.

  Dec 2014 - Dec 2017

  Key Account Coordinator

  provide timely solutions to clients in vital reports for decision making and development of brand growth plans

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  MarketingFlash

  Dec 2017 - Feb 2023

  Senior Key Account Executive

  I report to General Manager, I strengthen and manage sales teams through continuous follow-up and leadership I Present, promote, and sell services to existing and prospective customers.I carry out prospecting for new clients or new services for existing customers (Cross Selling) I build long term relationships with key customers through follow-up and solution to their needs, Work closely and collaboratively to develop and implement appropriate prospect strategies and plans.I coordinate and I develop commercial plans for projects obtaining excellent results.I prepare data analysis of the executed campaigns, contributing with feedback for continuous improvement and decisions supported by data. Show less

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  Cloud Services

  Jun 2019 - now

  Consultor Comercial

  Desarrollo de equipos comerciales en key skillset; transformación Digital, Ventas, Liderazgo.

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  Marketing Flash

  Dec 2022 - Apr 2023

  Desarrollador de Talento HUmano
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  MTC

  May 2023 - now

  Gerente de Cuentas Claves

  Soy un Gerente de Cuentas Claves altamente motivado, con experiencia en el establecimiento y mantenimiento de r elaciones comerciales estratégicas. Mi enfoque se centra en comprender las necesidades de los clientes y desarrollar soluciones personalizadas para impulsar el crecimiento y la rentabilidad. Mi objetivo es impulsar el éxito tanto para los clientes como para la organización. Actualmente brindo servicios de desarrollo de talento humano para el equipo de Merchandising de GCCN acompañándolos en el camino a la excelencia. Show less