Channa Fernando

Experience

• 

  Richmond Hill Hotel

  Jun 2010 - Mar 2014

  Senior Housekeeping Supervisor

  1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action.3) Obtains the list of rooms to be cleaned immediately and the list of prospective check-outs or discharges to prepare work assignments.4) Coordinates work activities among departments.5) Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.6) Inventories stock to ensure adequate supplies7) Covering Head of the department day off, holidays and sick leave. Show less

• 

  IHG Hotels & Resorts

  Apr 2014 - Nov 2015

  Housekeeping Manager

  1) Dealing with suppliers of linen, cleaning materials and guest supplies, such as soap, shampoo, etc.2) Controlling supply costs, as well as laundry, maintenance, and wagesScheduling staff rotas3) Overseeing stock-takes, budgets and other paperwork, such as maintenance reports and safety audits4) Ensuring lost property is kept safely and returned to its owner5) Possibly overseeing supervisors and linen room and cleaning supplies staff6) An awareness of green issues7) Training room attendant and Supervisors8) Recruiting the staff such as Supervisors, Room Attendants and Public Area cleaners. Show less

• 

  Clean Link Management Facilities Ltd

  Dec 2015 - Aug 2016

  Assistant Manager

  Managing Rota and arranging staff to relevant sitesManaging time sheet and payrollArrange relevant cleaning supplies and equipment to relevant siteDealing with customer's requestsDealing with customers complaints

• 

  IHG Hotels & Resorts

  Sept 2016 - Oct 2017

  Head Housekeeper

  1) Dealing with suppliers of linen, cleaning materials and guest supplies, such as soap, shampoo, etc. Controlling supply costs, as well as laundry, maintenance, and wages2) Scheduling staff rotas and managing the budget.3) Overseeing stocktakes, budgets and other paperwork, such as maintenance reports and safety audits4) Ensuring lost property is kept safely and returned to its owner5) Possibly overseeing supervisors and linen room and cleaning supplies staff6) An awareness of green issues7) Recruiting and interviewing employers.8) Doing relevant paperwork withing the housekeeping department such as opening and closing the shift paperwork, COSHH and Health and Seafty.9) respond to all the guest requests from Reception. Show less

• 

  DoubleTree by Hilton

  Oct 2017 - Jun 2020

  Head Housekeeper
• 

  Great Fosters Hotel & Restaurants

  Jul 2021 - Apr 2024

  • Housekeeping Manager

    Sept 2021 - Apr 2024

  • Assistant Housekeeping Manager

    Jul 2021 - Aug 2021
• 

  Hand Picked Hotels

  Apr 2024 - now

  Housekeeping Manager