
Devona Thomas
Certified Surgical Technician

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About me
Quality Manager at CTDI / Formally iQor / Formally Jabil AMS
Education

Memphis Area Vocational/Technician School
-Certified Surgical Technician
Southeast College of Technology
-Associate's Degree Electronics Engineering Technology
Experience

Baptist Memorial Hospital
May 1993 - Nov 1997Certified Surgical TechnicianSkilled in sterile technique, passing instrumentation, assisting the Doctors, stocking the operating room, stocking anesthia carts, circulating, CPR, pulling cases, instrument room work, transportation, and secretarial work on the computers. Specialized in Neuro/ENT/Plastic Surgery.

Solectron Corporate
Jul 1997 - May 2005Senior Production/Operation SupervisorResponsibilities included supervision, management, and support of the employees. Provided reporting, scheduled workload and overtime. Obtained billing information for finance, planned/forecasted with materials, and warehouse on shortages. Communicated on issues involving quality control repairs, with production/operation floor, vendors, and customers. Provided leadership, team development, coaching, and motivation to a team of 40+ personnel. Assured compliance with ISO, calibration of equipment, Solder Certification (Level I, II, III), and State regulation. Measured efficiency, quality, sales per day, and attendance. Practiced 5’s, Lean Six Sigma, Safety, and Kiazen. Processed nonconforming material through the Material Review Board (MRB) process. Obtained/coordinated internal/external corrective action and preventative action. Liaison between support personnel (Engineering; Manufacturing; Floor Quality Assurance; Suppliers; Customers). Subject Matter Expert on nonconforming material; corrective action; Quality processes. Performed internal audits of quality/assembly processes and procedures. Develop audit plans. Leader and Coordinator on procedure changes for nonconforming material and corrective/preventative action. Training Coordinator for Material Review Quality personnel. Coordinated with Materiel and Production to process receiving rejections in a timely manner. Show less

Technicolor / Thomson Inc.
Jun 2005 - Feb 2007Production/Operation SupervisorResponsibilities included supervision, direction, and support of the employees. Scheduled workload for 10 Manual assembly lines using different line layouts and configurations as the product changed. Interact with MSR, warehouse, kitting, and shipping to hit on time delivery. Provide leadership, team development, coaching, and motivation to a team of 20+ personnel and up to 200 staffing employees. Measure OEE, quantity, quality, cost, and attendance. Practice 5’s, ISO, Safety, and compliance to policy and procedures. Show less

Flextronics
Mar 2007 - Jun 2012Document Control AnalystResponsible for controlling and maintaining the engineering change and documentation tracking process with emphasis on Bills of Material (BOM’s), parts masters, Quality, specifications, drawings and documentation to ensure appropriate changes are documented, trained, and Implemented . Developed and performed audits on Operations to ensure compliance to quality management system, program, customer, and regulatory requirements. Report Audit Findings to Quality and Operations personnel/management and coordinate to resolve findings and helped to develop preventive/corrective action plans. Performed verification of data from Customer systems and analyses best practice procedures and follow up resolution. Responsible for review of proposed changes to identify procedures, processes, and policies in support of lean/consolidation. Responsible for communication to personal on Customer or Company Quality tasks, training, and responsibilities. Leader and Trainer for employees in Agile system for Customer and Company. While on the teams I aided in root cause analysis (trends; metrics, processes; data; flow charts; problems), corrective and preventive action plans and recommending process improvements. Show less

IQor AMS/formally Jabil AMS
Jul 2012 - Jan 2021Assists the Quality Assurance function as technical support in issues affecting manufacturing. Supports and drives corrective action efforts.Essential Duties & Responsibilities- Ensures capability studies are performed on critical processes- Performs first article inspection and review visual aids- Performs defect analysis reporting- Performs MRB on sustained products- Participates in CAC meetings – support continuous improvement- Performs line and product audits- Support compliance to the ISO 9001 standard Show less Responsible for 8D method for Customer to identify, correct, and eliminate recurring problems used for product and process improvements. Coordinate 8D meeting with cross functional Teams. Work with Operations Managers, Production Supervisors, FA Engineering, Production Engineering, Automation Engineering, Quality Department, ECO Department, Shipping, Materials, OEM and Supplier to resolve quality issues. Member of the 8D Team, I aid in root cause analysis (trends; metrics, processes; data; flow charts; problems), corrective and preventive action plans and recommending process improvements. Oversee projects to assure on time completion while meeting all customer expectations. Perform audits on Operations to ensure compliance to 8D process, customer documentation, and internal documentation. Report Audit Findings to Quality and Operations personnel/management and coordinate to resolve findings. Develop work instruction for 8D processes, Train QA Techs for 8D process, Train Production for Implementation of 3D process. Show less
Quality Engineer
Nov 2014 - Jan 2021QA Technician
Jul 2012 - Nov 2014

CTDI / Formally iQor / Formally Jabil AMS
Jan 2021 - Aug 2022Quality EngineerAssists the Quality Assurance function as technical support in issues affecting manufacturing. Supports and drives corrective action efforts.Essential Duties & Responsibilities- Ensures capability studies are performed on critical processes- Performs first article inspection and review visual aids- Performs defect analysis reporting- Performs MRB on sustained products- Participates in CAC meetings – support continuous improvement- Performs line and product audits- Support compliance to the ISO 9001 standard Show less

CTDI
Aug 2022 - nowQuality Manager
Licenses & Certifications

A+
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