Justin Thompson

Experience

• 

  TerpSys

  Oct 2009 - Mar 2012

  Computer Analyst

  Server admin for multiple companies as well as handling day to day help desk support, upgrade projects, disaster recovery and backup management.

• 

  M&T Bank

  Jun 2012 - now

  Currently supervising staff for DMV (DC, Maryland, and Virginia) Wilmington Regional On-site Offices and New York City Technology TechSquad Team in End-User Computing. Tier 2 Technology Technician and Administrator for the Regional Onsite Office Technology Support team coordinating technology support for end users, technicians, and vendors for the Baltimore and Mid-Atlantic region. Serves as a primary contact to coordinate, troubleshoot, maintain, and manage all video conferencing and audio/visual components and meetings throughout the bank. Scheduling with our outside vendors. As well as also setting policy and technical documentation and assist with hardware infrastructure management and procurement. I help manage and monitor the video and audio conferencing here at the bank as well as handling scheduling with our outside vendors. I also assist with policy and technical documentation and assist with hardware infrastructure management and procurement.

  • Vice President | Technology Supervisor

    Jan 2021 - now

  • Infrastructure Analyst IV | Banking Officer

    Apr 2019 - Jan 2021

  • Telecommunication Analyst | Banking Officer

    Jul 2014 - Apr 2019

  • Telecommunication Analyst (Contractor)

    Jun 2012 - Jun 2014