Ridwan Z.

Ridwan Z.

Customer Service Officer

Followers of Ridwan Z.922 followers
location of Ridwan Z.Kota Tangerang, Banten, Indonesia

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  • Timeline

  • About me

    I help entrepreneurs to grow their business with cloud-based software | B2B Sales | Ex Moka - Gojek | Sales Tech |

  • Education

    • SMKN 11 Bandung

      2008 - 2011
      Rékayasa perangkat lunak
    • Politeknik Piksi Ganesha

      2019 - 2022
      D4 Management Information Systems, General
  • Experience

    • PT. CIPAGANTI CITRAGRAHA

      Jan 2012 - Jan 2013
      Customer Service Officer
    • PT. TJIPTA WIDJAYA SEJAHTERA (Butik Dukomsel)

      Jan 2014 - Jan 2015
      Sales Executive

      - Provide accurate information (e.g. product features, pricing and after-sales services)- Answer customers’ questions about specific products/services- Conduct price and feature comparisons to facilitate purchasing- Cross-sell products- Inform customers about discounts and special offers

    • Red Guard Security - PT Agra Dipa Raharja

      Mar 2016 - Mar 2018
      Sales Account Executive

      - Build and retain network of customers- Meet with prospect to understand their needs- Give a Site Survey- Coordinated with Operational Division to do Presentation- Reach daily goals of lead generation and meeting appointments- Meet and exceed monthly sales target- Ensured that all invoices were paid within agreed upon terms. Worked with finance department to ensure outstanding invoices were collected and delivered.

    • Perkakasku Multi Cemerlang, PT.

      Apr 2018 - Jan 2019
      B2B Sales Executive

      - Build and retain network of customers- Prospect potential customers from canvassing and personal network- Meet with prospect to understand their needs- Give a product demo- Reach daily goals of lead generation and meeting appointments- Meet and exceed monthly sales target- Coordinated with vendor representatives to execute several large-scale projects- Ensured that all invoices were paid within agreed upon terms. Worked with finance department to ensure outstanding invoices were collected and delivered. Lihat lebih sedikit

    • Gojek

      Jan 2020 - Jan 2021
      (POS) Commerce Enablement Sales Team

      - Build and retain network of customers- Prospect potential customers from canvassing and personal network- Meet with prospect to understand their needs- Give a product demo- Reach daily goals of lead generation and meeting appointments- Meet and exceed monthly sales target

    • Accurate Indonesia

      Jan 2021 - now

      - Possess a strong understanding of company products, their competition in the industry and positioning- Identify and create new sources of potential clients- Maintain accurate up-to-date sales pipeline and forecasts- Update CRM weekly on potential clients- Create a sales plan on how to reach sales targets and ensure implementation of the plan- Work closely with colleagues across different teams, departments and offices to develop the best solution for clients- Any other duties assigned by the management- Develop solid and trusting relationship with current clients Lihat lebih sedikit

      • Regional Sales Manager

        Jan 2023 - now
      • Area Sales Manager

        Nov 2021 - Jan 2022
      • Senior Sales Executive

        Jan 2021 - Nov 2021
    • IQ Laundry

      Nov 2023 - now
      Small Business Owner
  • Licenses & Certifications