Matt Phillips

Matt Phillips

Assistant Manager /Shift Leader

Followers of Matt Phillips106 followers
location of Matt PhillipsFort Worth, Texas, United States

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  • Timeline

  • About me

    Guest Services/ Transportation at Gaylord Texan Resort & Convention Center

  • Education

    • Eastern Hills High

      1985 - 1988
      High school diploma Music
    • Texas Tech University

      1988 - 1994
      Bachelor of Science (B.S.) Hotel, Motel, and Restaurant Management
  • Experience

    • Blockbuster

      Mar 2000 - Nov 2006
      Assistant Manager /Shift Leader

      Supervised a staff of employees to insure that an attractive, friendly, customer-oriented store environment encouraged repeat business. Also responsible for cash control, inventory control, profit/loss management, employee training, work assignments, marketing promotions, visual merchandising and assisting staff to meet sales goals. Inventory Associate – Loss Prevention Audited physical inventories at the store level. Verified compliance of operational standards. Compared paperwork to goods received, trained staff on physical inventory process and shrinkage control. Show less

    • Quest Drape

      Mar 2007 - Jul 2012
      Project manager

      providing a wide range of options including cost-effective solutions, flexible delivery, and choice of high-quality materials to astonish your audience at any banquet, fund-raiser, wedding, corporate meeting, or trade show. supervised a highly-trained staff used to working in a fast paced, high volume environment.responsible for loading and transportation to work site, liaison with local hotel staff, inventory control, maintenance and repair of setup equipment

    • Marriott Gaylord Texan Resort & Convention Center

      Feb 2013 - now
      Guest Services / Transportation

      Sedan driver- one of the nation's leading hotel based programs; providing safe, efficient luxury transportation. Discreet VIP/ celebrity meet and greet services to and from public and private airports. Consult with meeting planners and individual hotel guests about maximizing their dining/ entertainment experience in North Texas.Podium/Dispatch- answering reservation inquiries, coordinating daily reservations to driver assignments, sales, cashierTransportation Lead / supervisor- trainer, scheduling, accounts receivable, cash control, route management, fleet management, transportation registration and regulation compliance Show less

    • Marriott Gaylord Hotels

      Dec 2021 - now
      Guest Services Coordinator
  • Licenses & Certifications

    • Limousine permit

      City of Dallas
    • Commercial Drivers License Class B with passenger and airbrake endorsements

      Texas Department of Motor Vehicles
      Nov 2020
    • Limousine permit

      Dallas/Fort Worth International Airport (DFW)