Donna Grau

Experience

• 

  Candor Realty

  Aug 2010 - Sept 2011

  Licensed Assistant
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  Cassidy Turley

  Sept 2011 - Nov 2014

  Property Administrator

  Present working knowledge and understanding of leases Assist in reconciliation of monthly budget and variance report preparation Act in property manager capacity as neededPrepare portions of the monthly financial statementPrepare aspects of annual budget preparationParticipate in the performance oversight of all service contractors who perform contract servicesProcess expense reports, and check requests for review and approvalConduct monthly property inspections with janitorial supervisor(s)Coordinate and present yearly Safety Warden Training Update tenants and employees with emergency numbers Update and prepare monthly reports of certificates of insurance Code all invoices and purchase ordersCreate contracts for approval of the Property Manager Administer building access system Make copies and distribute as necessary Mail, fax, and courier documents Maintain file systems for the management office Coordinate monthly building eventsHandle phone calls regarding various issues, dispatch maintenance personnel as needed Maintain schedule for conference room availability Prepare bill back invoices Show less

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  Zeller Realty Group

  Nov 2014 - Feb 2017

  Project planning, scheduling, and coordination for new and existing tenants within 1.6 million SF office/retail portfolio Ensure 100% customer satisfaction and completion on assigned projectsSafety and quality control managementAccurate forecasting and management of budgetsParticipate in weekly staff meetings and industry networking functionsCoordination and completion of walkthroughs with Tenant and GCManaging subcontractors and project teamPreparation and submittal of monthly draw packagesCollection of lien waivers and verification of accuracyResolution of problems involving labor disputes, material delivery and contracts/subcontract administrationDocument control and coordination of subcontractorsAssist with the evaluation of projects for constructability and value-engineer cost savingsParticipate in life-long learning opportunities and professional development Show less Assist in reconciliation of monthly budget and variance report preparation Act in property manager capacity as neededPrepare the monthly financial statementAbstract leases into Yardi Voyager Maintain accurate rent roll information in Kardin Budget SystemParticipate in the performance oversight of all service contractors Process expense reports and check requests Conduct monthly property inspections Coordinate and present yearly Safety Warden TrainingUpdate and prepare monthly reports of certificates of insuranceCreate all service contracts Administer building access system Coordinate monthly building eventsHandle phone calls regarding various issues, dispatch maintenance personnel as needed Prepare and manage the operating budget in order to control expenses and meet financial objectivesPrepare year-end re-forecastPrepare operating expense and real estate tax reconciliations Show less

  • Assistant Project Manager

    Jan 2016 - Feb 2017

  • Assistant Property Manager

    Nov 2014 - Jan 2016
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  JLL

  Feb 2017 - Aug 2017

  Facilities Coordinator

  Provide daily facilities support to Charles Schwab Regional Manager at the Indianapolis call center and for the eight (8) Indiana retail locationsAssist with internal moves of up to 500+ persons and provide support to facilities, mail room, and technology staffPrepare portions of the annual budgetConduct weekly facilities inspections including janitorial and cube complianceOrder and deliver ergonomic equipmentManage work orders in 360 ensuring timely responses, action, and follow upIssue all purchase orders in Enterprise One systemResponsible for quarterly preventative maintenance walkthroughs with various service providersArrange for repairs to be made to office furniture Show less

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  Premier Commercial Real Estate

  Aug 2017 - May 2019

  Managing Director, Property Management

  Prepare annual Operating Expense Budgets for each propertyPrepare and conduct employee evaluations for each Commercial Portfolio ManagerAnnually bid out all service contractsInspect all vacant office suites once a quarter to ensure they are in market ready conditionReview monthly reports with leasing staff on lease renewals and new leasesFollow up with tenants directly for collection of outstanding rental payments Hire legal counsel as necessary to evict delinquent tenantsOversee all Portfolio Managers Show less

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  Stenz Corporation

  Jun 2019 - Jul 2020

  Property Manager
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  Twin Rivers Capital

  Aug 2020 - Dec 2023

  Property Manager
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  Colliers

  Dec 2023 - now

  Senior Property Manager