Deep Enrich
Rajan Borkhataria
Digital Specialist
546 followers
Dubai, United Arab Emirates
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About me
Software Support Analyst | Software Implementations | Technical Support | Software Analysis | Process Automation
Education
University of Westminster
-Bachelor of Science - BS Computer Science 2.1
Experience
University of Westminster
Sept 2016 - Jun 2018Digital SpecialistDelivered a mobile digital transformation project, digitalized operations, and trained over 1,000 students on academic applications to improve engagement.
NetApp
Jun 2018 - Sept 2019IT Support AssociateSupported 1,000+ employees across EMEA by managing IT service tickets via ServiceNow, reducing SLA response and incident resolution times, and ensuring secure, reliable systems.
Atos
Sept 2019 - Apr 2022Full Stack EngineerDelivered cloud transformation projects by automating pipelines, resolving performance and security issues, and improving agility and scalability through Azure DevOps expertise.
Innovative Systems, Inc.
Apr 2022 - nowSoftware Support AnalystImplemented an AML software change order to reduce false positives, managed Azure server maintenance, and supported FinScan software through Salesforce.
Licenses & Certifications
- View certificate
Microsoft Certified: Security, Compliance, and Identity Fundamentals
MicrosoftOct 2021
- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftJun 2021
Languages
- enEnglish
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