Heather Chesney

Heather Chesney

Senior Clerical Officer

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location of Heather ChesneyBelfast Metropolitan Area

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  • Timeline

  • About me

    Passionate about Supporting Small Businesses | Consultant | Daisy Fox Solutions | Social Media & Canva Trainer | Communications & Content Strategy | Project & Event Management | Independent Evaluation

  • Education

    • Ballymena Academy

      -
      A Levels
    • Belfast Metropolitan College

      -
      CMI Management and Leadership
    • The University of Glasgow

      -
      Master of Arts (M.A.) History
  • Experience

    • North Eastern Education and Library Board

      Jan 2006 - Jan 2007
      Senior Clerical Officer
    • East Belfast Partnership

      Jun 2007 - Feb 2024
      • Operations Manager

        Jan 2015 - Feb 2024
      • CCG Tourism, Arts & Heritage Officer

        Jul 2013 - Apr 2015
      • CCG Communications & Admin Officer

        Sept 2008 - Jun 2013
      • Neighbourhood Renewal Administrator

        Jun 2007 - Aug 2008
    • EastSide Partnership

      Jan 2015 - Feb 2024
      Operations Manager

      I was responsible for implementing and managing shared services, management systems and processes that enabled EastSide Partnership (ESP) to deliver their strategy and ensured these processes are fit for purpose and delivering effectively including Communications/ PR/ Marketing, HR & volunteer management, Compliance and ICT Systems. The EastSide Partnership group of companies/ projects includes; EastSide Arts, EastSide Greenways, EastSide Learning, EastSide Property, EastSide Tourism and Scaffolding Project.• Developing and managing the delivery of the Communications and Marketing Strategy• Leading on the development and delivery of communication and engagement activities• Leading on stakeholder communications• Managing and monitoring budgets (ranging from £10k to £84k), and providing monitoring and evaluation reports• Responsible for securing external sources of funding/ sponsorship• Delivery and implementation of multiple projects concurrently to agreed timescales• Managing digital platforms (multiple websites, Facebook, Instagram, X/Twitter, LinkedIn, YouTube channels) across the organisation; delivering campaigns, setting KPIs, analysing insights and monitoring performance; collaborating with staff across projects to develop key messages and digital media campaigns• Reporting against KPIs for digital channels and project specific campaigns• Managing the web support contract• Managing the creation, design and development of all new websites, online shop, ticketing system etc.• Responsible for the EastSide/ EastSide Partnership brand• Advising colleagues on strategic communications• Managing sign off of print/ design materials ensuring messages, tone of voice, fonts, logos etc. are aligned to the brand guidelines• Managing suppliers, creating film/ photography/ design/ print and various other briefs and undertaking the tender processes Weniger anzeigen

    • Daisy Fox Solutions

      Jan 2024 - now
      Consultant
  • Licenses & Certifications

    • Level 7 Award in Leadership & Management - 8617-11

      ILM
      May 2022
      View certificate certificate
    • Google Digital Marketing & E-commerce Professional Certificate

      Coursera
      May 2024
    • ILM Level 5 Coaching

      The Institute of Leadership & Management
    • ILM Level 3 Management of Volunteers

      The Institute of Leadership & Management
    • CIM ACIM Member

      CIM | The Chartered Institute of Marketing
      Apr 2024
      View certificate certificate
    • CMI Level 5 Management and Leadership

      Chartered Management Institute
  • Volunteer Experience

    • Trustee

      Issued by The Bright Umbrella Drama Co on Jul 2020
      The Bright Umbrella Drama CoAssociated with Heather Chesney