Heather Chesney

Experience

• 

  North Eastern Education and Library Board

  Jan 2006 - Jan 2007

  Senior Clerical Officer
• 

  East Belfast Partnership

  Jun 2007 - Feb 2024

  • Operations Manager

    Jan 2015 - Feb 2024

  • CCG Tourism, Arts & Heritage Officer

    Jul 2013 - Apr 2015

  • CCG Communications & Admin Officer

    Sept 2008 - Jun 2013

  • Neighbourhood Renewal Administrator

    Jun 2007 - Aug 2008
• 

  EastSide Partnership

  Jan 2015 - Feb 2024

  Operations Manager

  I was responsible for implementing and managing shared services, management systems and processes that enabled EastSide Partnership (ESP) to deliver their strategy and ensured these processes are fit for purpose and delivering effectively including Communications/ PR/ Marketing, HR & volunteer management, Compliance and ICT Systems. The EastSide Partnership group of companies/ projects includes; EastSide Arts, EastSide Greenways, EastSide Learning, EastSide Property, EastSide Tourism and Scaffolding Project.• Developing and managing the delivery of the Communications and Marketing Strategy• Leading on the development and delivery of communication and engagement activities• Leading on stakeholder communications• Managing and monitoring budgets (ranging from £10k to £84k), and providing monitoring and evaluation reports• Responsible for securing external sources of funding/ sponsorship• Delivery and implementation of multiple projects concurrently to agreed timescales• Managing digital platforms (multiple websites, Facebook, Instagram, X/Twitter, LinkedIn, YouTube channels) across the organisation; delivering campaigns, setting KPIs, analysing insights and monitoring performance; collaborating with staff across projects to develop key messages and digital media campaigns• Reporting against KPIs for digital channels and project specific campaigns• Managing the web support contract• Managing the creation, design and development of all new websites, online shop, ticketing system etc.• Responsible for the EastSide/ EastSide Partnership brand• Advising colleagues on strategic communications• Managing sign off of print/ design materials ensuring messages, tone of voice, fonts, logos etc. are aligned to the brand guidelines• Managing suppliers, creating film/ photography/ design/ print and various other briefs and undertaking the tender processes Weniger anzeigen

• 

  Daisy Fox Solutions

  Jan 2024 - now

  Consultant